Abstract

Organizations are unable to develop the effectiveness of their collective wisdom without the voluntary willingness of individuals to cooperate. To this end, the ever-changing conditions, increasing competition, and the need for organizations to be more efficient have highlighted the need for a valuable generation of human capital, a generation known as organizational soldiers. These human resources are undoubtedly the distinguishing features of effective from ineffective organizations, because without any expectations, they act in addition to their official role and do not spare any effort. They are involved in the formation of organizational citizenship behavior. Therefore, first, according to the research background, the components are identified and then, using the hierarchical analysis process technique, the identified components are ranked and the degree of importance is determined. Finally, the result is that organizational commitment and motivation in Work is of the utmost importance.

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