Abstract
The insertion of the municipality of Bonito - MS in the international tourism scenario confronts the reality of service provision and its tourism infrastructure with the opinion and degree of satisfaction of its foreign visitors. Faced with this situation, this study sought to understand and relate the opinion of these visitors with the points in which services and infrastructure stand out, as well as the fields in which they need attention. Of a quantitative nature, this study used statistical methods (descriptive, inferential and multivariate) in the treatment of data, which are fundamental to obtain distributions, interval estimates, as well as correlation and similarity measures of the variables studied, avoiding the interference of other variables involved in the study. With the obtained results, it was possible to establish comparison and correlation between the variables, providing important information about this demand of visitors in this location.
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