Abstract
Professionalladministrative personnel at colleges and universities must address not only the challenges of a changing student population but also their own personal and professional needs. The relatively small number in this “middle-management” group (e.g., academic advisors, career counselors, admissions counselors) has been a hindrance to its collective strength in obtaining economic, career, and professional goals. The professionalladministrative staff at Youngstown State University pursued an innovative course, unionization, in an attempt to achieve these desired goals. The question examined is whether unionization produced the outcomes these professionals had envisioned it would.
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