Abstract
The Information and Communication Technology Master Plan—ICTMP—is an important tool for the achievement of the strategic business objectives of public and private organizations. In the public sector, these objectives are closely related to the provision of benefits to society. Information and Communication Technology (ICT) actions are present in all organizational processes and involves size-able budgets. The risks inherent in the planning of ICT actions need to be considered for ICT to add value to the business and to maximize the return on investment to the population. In this context, this work intends to examine the use of risk management processes in the development of ICTMPs in the Brazilian public sector.
Highlights
Information Communication Technology has become more sophisticated, a willingness to share information among organizations and stakeholders may become a major factor to those actively seeking information and resources to make value-added products [1].Information and Communication Technology (ICT) plays an increasingly important role for public and private organizations in order to achieve their goals and fulfill its institutional mission.ICT actions need to be aligned with the organization’s strategy to enhance the added value to the business concerned with risk minimization
Seventeen ICT Master Plan (ICTMP) were analyzed from major federal agencies and public entities belonging to the three powers of the Union, effective between the years 2010 to 2017
The study of risk management applied to planning tools, to the ICTMP, has an important role for organizations in order to achieve their goals and fulfill their institutional mission since ICT actions are present in all organizational processes
Summary
Information Communication Technology has become more sophisticated, a willingness to share information among organizations and stakeholders may become a major factor to those actively seeking information and resources to make value-added products [1].Information and Communication Technology (ICT) plays an increasingly important role for public and private organizations in order to achieve their goals and fulfill its institutional mission.ICT actions need to be aligned with the organization’s strategy to enhance the added value to the business concerned with risk minimization. Information Communication Technology has become more sophisticated, a willingness to share information among organizations and stakeholders may become a major factor to those actively seeking information and resources to make value-added products [1]. Information and Communication Technology (ICT) plays an increasingly important role for public and private organizations in order to achieve their goals and fulfill its institutional mission. ICT actions need to be aligned with the organization’s strategy to enhance the added value to the business concerned with risk minimization. Since the adaptation of ICT into the business is continually growing, all of the inherent risks of using ICT must be very well managed in order to support the decision-making process. A strong foundation of management skills is needed [2]
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