Abstract

Hospital services as a service industry are a form of socio-economic health service effort, which is a business that, although social in nature, is endeavored to keep profits by means of professional management. The purpose of this study is to analyze the influence of the work environment, reinforcement and leadership on the motivation of health workers at the Regional Public Service Agency of Sumenep Regency Hospital. The design of this research is an observational quantitative research with a cross sectional approach with the focus of the research being directed at analyzingthe influence of the work environment, reinforcement and leadership on the motivation of health workers in the Regional Public Service Agency of Sumenep District Hospital. The total population of 175 respondents and a sample of 122 respondents were taken using the Simple Random Sampling technique. In the study, it was found that almost half of the respondents had a sufficient working environment category as many as 48 respondents (40.5%). Almost half of the respondents have sufficient reinforcement category as many as 48 respondents (40.5%). Almost half of the respondents have leadership in the moderate category as many as 49 respondents (41.4%). Most of the respondents have a high category of motivation as many as 86 respondents (73.3%). Based on the results of Multiple Linear Regression analysis shows that with a p-value of 0.000 < 0, 05, then H1 is accepted, so it can be concluded that simultaneously there is an influence of the work environment, reinforcement and leadership on the motivation of health workers at the Regional Public Service Agency of Sumenep District Hospital with an effect of 83.9%. It is hoped that health workers will be able to be more oriented to the work itself in providing results, impacts, and benefits for the community and for other employees.

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