Analisis pengembangan produk kue bagea menggunakan metode quality function deployment (QFD)

In order to develop usable products, human needs and requirements have to be taken into consideration. By employing the QFD (Quality Function Deployment) method the human needs are systematically matched with the product characteristics, which can help to improve the product quality. In this paper the use of QFD in the area of usable products is discussed and a case study is presented to improve the supply chain of mazandaran spinning industry. The QFD method was used in the case study to translate the needs of usable yarn in spinning the carpet in the moist climate into product characteristics. The QFD analysis of the usable carpet revealed that the characteristics of the yarn were receiving the highest overall quality, which means that improving the design of the best quality yarn Proportional of the moist climate for spinning the carpet would lead to higher customer satisfaction. The importance of developing products that meet the customer or human needs is a priority area in the product development process. With knowledge in Selection of raw materials according to weather conditions it is possible to reveal information of the human needs and requirements. However, in the product development process it also is important to match the climate needs with the product characteristics, which can be achieved by using the QFD method. The knowledge of Selection of raw materials according to weather conditions and the use of the QFD method are therefore useful tools in designing high quality products.

One of the products that is currently popular is matcha. Seeing the positive trend of matcha, PT Pagilaran production unit Samigaluh, Kulon Progo, Yogyakarta tries to produce matcha. The development of matcha certainly needs to be supported by designing packaging that was appropriate with consumer desires. Packaging is one of the important aspects of beverage products, so the development of packaging design is very important to meet customer needs and increase company profits. This study aims to determine the priority of packaging quality attributes, to design product packaging according to consumer desires. In this study, Quality Function Deployment (QFD) method was used to design and develop product packaging of matcha. The QFD is used to determine packaging attributes that can satisfy customers and make into design so that the application of QFD can reduce the long cycle in packaging development, and at the same time can improve product quality and marketing. In this study, product packaging concept was produced based on the quality attributes in accordance with consumer desires. There are 10 attributes of consumer needs and 7 technical needs. The selected packaging concept is a sliding box using ivory paper as secondary packaging, and sachet from aluminium foil, polietilen film, and lithopaper foodgrade as the primary packaging. The results of water vapor transmission rate test is 0.0902 gH2O/kPa.day.m2 and tensile strength value of packaging is 34.9126 MPa.

This paper discusses the development of E-saving glass (ESG) in Malaysia by using quality function deployment (QFD) method for market transformation. This paper focuses on two objectives, i.e., (i) to investigate the suitability of the ESG in Malaysian market for customer satisfaction, product quality and manufacturer competitiveness by using systematic tools of QFD process, and (ii) the implementation of ESG by looking at factors analysis based on QFD method and Malaysian market transformation. The QFD method is utilised by a multidisciplinary team to translate a set of customer requirements (the “voice of customer” (VOC)), market research and technical benchmarking data into an appropriate number of prioritised engineering targets that could be met by a new product design.

The study's purpose was to analyze shredded tuna products' development using the Quality Function Deployment (QFD) method. Research subjects are parties involved in shredded tuna fish products' micro—business determination of the number of samples using the Bernoulli formula. as many as 60. QFD analysis stages include: (1) customer requirements analysis: (2) importance level analysis: (3) satisfaction level analysis: (4) goal value analysis (improvement targets to be achieved): (5) improvement ratio analysis: (6) sales point analysis: (7) natural weight analysis: (8) normalized raw analysis (8) technical requirements analysis: (9) technical requirements score analysis: (10) customer requirements score analysis: (11) technical correlation analysis: and (12) analysis of technical correlation scores. The study's results showed that 34 attributes of shredded tuna products were obtained from as many as 11 technical responses proposed in product development. Furthermore, from the 11 technical responses, eight technical answers were obtained that had a significant influence on the product development plan, including: (1) choosing to use easy-to-read fonts/writings; (2) information on the manufacture of packaging designs: (3) information on the nutritional value of shredded tuna fish in the manufacture of new packaging designs; (4) adding to the composition of the ingredients; (5) inspection of the composition and quality of raw materials; (6) the love tagline for Indonesian products in the new packaging design; (7) make packaging designs with new product brands; and (8) the innovation of making shredded tuna with a variety of new flavors.

Business competition requires companies to be able to implement strategic plans to meet consumer needs in product development by improving quality, performance, and reducing costs and production time. PT.X is a bookshelf manufacturing company that continues to strive to meet the needs of consumers with quality products. The problem that occurs in the company is the re-design of the bookcase product component design, causing a longer production time and high production costs. The purpose of this study is to understand the steps of Nigel Cross product design, identify the causes of waste of time and costs in the production process of bookshelves using the Quality Function Deployment (QFD) method. The QFD method is used to identify consumer needs associated with the technical characteristics of bookshelf products. The results of the approach with the QFD method show that in stages improving details consisting of the eliminate process and the reduce process show a decrease in the value of making products from prices IDR 145,325 be IDR 110,325.

This study aims to: (1) analyze the production process of GRS Bread, and (2) identify product development strategies using the Quality Function Deployment (QFD) method in the GRS Bread business located in Rahandouna Village, Poasia District, Kendari City. Data were collected through observations, questionnaires, interviews, and literature review. The results indicate that the product attributes most prioritized by consumers in product development are, respectively, the inclusion of a PIRT number (11.75%), expiration date information (11.48%), MUI certification and halal label (10.80%), nutritional information on the packaging (8.62%), appealing bread aroma (7.17%), savory taste (7.08%), attractive packaging design (7.04%), soft and chewy texture (6.92%), product variety (6.32%), availability of promotional media (6.15%), price-quality conformity (5.73%), product accessibility (5.50%), and special pricing for bulk purchases (5.45%). Furthermore, seven technical responses from business actors were identified to support product development, including the inclusion of information on packaging, improvement of packaging processes, production process monitoring, dough mixing and molding, provision of promotional media, enhancement of the baking process, and monitoring of raw material supply. These findings highlight that the application of QFD can serve as an effective strategy for small and medium enterprises (SMEs) to improve product quality, meet consumer needs, and strengthen competitiveness in the local market.

Quality function deployment (QFD) — A means for developing usable products

Objective: To further perfect service design of “rail to air transfer” mode at Beijing Daxing Airport, optimize the transfer flow and improve passengers’ “door to door” transfer experience. Method: Quality function deployment (QFD) method was introduced into the optimization process of service design. Firstly, the user demand for current “rail to air transfer” mode was collected through questionnaire survey and interview method, followed by analysis and classification using KJ method, user demand weight was determined via analytic hierarch process (AHP) method, the correlation between user demand and design elements was quantitatively evaluated through QFD method, and house of quality (HOQ) was constructed to complete the transformation from user demand into design elements. In the end, service contact analysis was implemented according to obtained parameters, the suggestions for improvement were proposed and the service optimization blueprint was constructed. Conclusion: Starting from user demand, QFD method was integrated with service design to optimize and innovate the service design of the existing “rail to air transfer” mode at Daxing Airport. This study has provided a new strategy and method for improving transfer service and user experience.

The Musculoskeletal disorder (MSDs) is skeletal muscle disorders that lead to damage in nerves, muscles, joints and cartilages. The damage is caused by muscle tension and degeneration. From the preliminary research in virgin coconut oil (VCO) processing industry, Central Java, Indonesia, there are potential risk of MSDs for workers. The majority of operators complaining on the right thigh (score 37) and left thigh (score 35). In addition, 50% of operators is work with moderate risk (rapid entire body assessment scores 4-7) and 50% others at a high risk level (rapid entire body assessment scores 8-10). Therefore, improvement is needed to prevent MSDs through work facility design using an integrated quality function deployment (QFD) method. In QFD, there is a concept screening phase to select some product design concept. To determine the priority, the QFD method can be integrated with analytic hierarchy process (AHP) method. The research shows that attributes of work facility needed by user are ergonomic, portable, durable and aesthetic. Concept design B have the highest priority score 0,32 and selected as the final work facility design. The technical specification are made from mahogany wood with an attractive design, red colour combination and developed based on user's anthropometry data.

This study was aimed to identify the attributes for premium apple pia packaging, to determine the technical response to be carried out by Permata Agro Mandiri Small and Medium Enterprise (SME) and to design a new apple pie packaging acceptable by the SME. The Quality Function Deployment (QFD) method was employed to improve the apple pia packaging design, which consisted of seven stages in data analysis. The results indicated that whats attribute required by the costumers include graphic design, dimensions, capacity, shape, strength, and resistance of packaging. While, the technical responses to be conducted by the SMEs were as follows: attractive visual packaging designs, attractive colors, clear images and information, packaging size dimensions, a larger capacity packaging (more product content), ergonomic premium packaging, not easily torn, and impact resistant packaging materials. The findings further confirmed that the design of premium apple pia packaging accepted by the SMES was the one with the capacity of ten apple pia or 200 g weight, and with rectangular or beam shape form. The packaging material used was a duplex carton with 400 grammage (g/m2), the outer part of the packaging was coated with plastic and the inside was added with duplex carton. The acceptable packaging dimension was 30 cm x 5 cm x 3 cm (L x W x H) with a mix of black and yellow color in the graphical design.

As the E-learning applications continue to be widespread, the quality of these systems is still accepted as a determining factor for an effective learning. The review of literature suggests that new approaches leading to high-quality E-learning systems are needed in terms of instructional, technological, and managerial functionalities. The Quality Function Deployment (QFD) method can be presented as one of these approaches used for the product development or process improvement purposes in the industry. The QFD is a systematic method to translate the needs, subjective criteria, expectations of customers into the objective ones that can be measured and quantified. In this study, the QFD method is adapted to the E-learning design and development processes. The requirements of an E-learning system are expressed as technical descriptors that can be measured and quantified in the framework of House of Quality.

Today Quality Function Deployment (QFD) is a powerful development method whit a wide range of applications to translate customers’ needs into technical requirements for achieving customer satisfaction. The current study demonstrated a QFD analysis to improve school furniture design in Tehran as the baseline of Iran. Accordingly, we extended the widely used QFD method into a complex set of customer demands about the school furniture and showed the step-by-step application of QFD that focused on the firs matrix known as House of Quality matrix. The study started by identifying the problem statement, specifying the objectives and designing the scopes of school furniture. 160 students recruited from three high schools located in different areas of Tehran participated in our study. Student’s requirements were collected and translated into the technical requirements using QFD method. Data gathering was carried out through survey, questionnaire distribution and structured interview. Subsequently, the collected data was analysed to find the best solutions for the problems. Obtained results from House of Quality matrix evaluation, were used to provide suggestions and solutions to reduce the problems. The present case study shows that QFD method can help demonstrators to ascertain inter relationship between operation requirements and measures of performance.

With the vigorous development of its gaming industry, Macau has become a very popular tourist destination and many well-known brands in the hospitality industry have entered this highly competitive market. In order to improve service quality and maximise customer satisfaction, it is critical for hotels in this region to clearly understand the true needs of their customers. This study applied the quality function deployment (QFD) method to empirical data collected from 280 Macau customers at three hotels, four Macau hospitality managers, and one academic expert. The resulting customer requirement weights and improvement priorities can be used by hotel administrators to assess their current service offerings and to make adjustments as needed to achieve service quality assurance. Further, the study shows how the QFD method, with some modifications, can be applied more generally by tourism and economic development agencies in creating programs which support improvement priorities across an entire region.

In the context of increasing project complexity and growing demands from stakeholders, there is a need to use tools that enable effective integration of customer requirements into project planning and implementation processes. One such tool is the Quality Function Deployment (QFD) method. The aim of the article is to develop an approach to applying the QFD method in project planning to enhance the efficiency and effectiveness of project implementation by more accurately considering stakeholder requirements at all stages of the project cycle. The object of the study is the process of structuring the quality function as a project planning tool. The methodological basis of the study is the systems approach to project management, methods of stakeholder analysis, logical structuring of requirements, and the construction of the "House of Quality." The study also includes elements of comparative analysis and generalization of practical experience in the application of QFD. The main hypothesis of the study is the assumption that the structuring of the quality function largely determines the potential of the project planning tool. Main content. The article examines the key stages of applying the QFD method in managing the development of an online project management course for master’s students: identifying customer needs, transforming requirements into technical characteristics, setting priorities, and building the "House of Quality" matrix. Originality and practical significance of the study lie in adapting the QFD method to the specifics of educational projects, as well as demonstrating its effectiveness as a tool for improving planning quality and customer orientation. Conclusions and prospects for further research. The QFD method has proven effective in the planning process, enabling better alignment of customer expectations with project outcomes. Promising areas for further research include the integration of QFD with agile project management methodologies.

This article presents an integrated approach to optimize cost while respecting the customer perception of a product using a modified Quality Function Deployment (QFD) method. This QFD method helps a design team to determine the effect of various design strategies for customer satisfaction. The new QFD method uses a two-phased approach for finding an optimum design strategy. During the first phase, the design team sets goals for customer perception for each customer attribute and relates them to those of its competitors (benchmarking); then, in the second phase, a goal-based model with a separated, mixed integer structure is used to minimize cost while respecting customer desires. The model defines fixed cost as a major improvement in design solutions such as changing parts, materials, or operational mechanisms. It also defines variable cost as a minor improvement in the current design solution. An illustrative example is given to demonstrate the use of the method, and a sensitivity analysis for budget limitation is shown. The method is applicable to a wide spectrum of design problems where, setting preferences over competitors’ products and respecting budget limitations are the major criteria in the design strategy.