Analisis Penerapan Standar Operasional Prosedur (SOP) dan Disiplin Kerja dalam Meningkatkan Efektivitas Kinerja Karyawan

This research aims to find out more about the implementation of standard operational procedures for traffic violators, starting from the case of one member of the traffic police who did not comply with existing standard operational procedures but responded that the community's standard operational procedures did not comply with written rules. The aim of this research is to establish standard traffic operational procedures in taking action against traffic violators in accordance with standard traffic operational procedures in the City of Bukittinggi and to find out what efforts and obstacles the traffic police have made in the jurisdiction of the Bukittinggi Regional Police. This research uses empirical juridical research methods located at the Bukittinggi Police Traffic Unit. The data used is primary data and library data. The informant in this research is the implementation of standard operational procedures, one of the traffic police members did not comply with existing standard operational procedures, but the public's response was that standard operational procedures were not in accordance with written rules.

Prehospital anaesthesia is a complex intervention performed for critically ill patients. To minimise complications, a standard operating procedure (SOP) outlining the process is considered valuable. We investigated the implementation of an SOP for prehospital anaesthesia in helicopter emergency medical services (HEMS). We performed a retrospective observational study of patients receiving prehospital anaesthesia by Finnish HEMS from January 2012 to August 2019. The intervention studied was the implementation of an SOP at two of the five bases during 2015-2016. Patients were stratified according to whether they were anaesthetised before, during or after implementation and the primary outcomes were 1- and 30-day mortality. Secondary outcomes included anaesthesia quality indicators. Confounding factors was assessed via logistic regression. A total of 3902 tracheal intubations were performed without an SOP, 430 during implementation and 1525 after implementation. The SOP had a significant effect on 1-day mortality during implementation with an odds ratio (OR) of 0.56, 95% confidence interval (95% CI) 0.37-0.81 and a further trend towards benefit after implementation (OR 0.84, 95% CI 0.68-1.04), but no difference in 30-day mortality (OR after implementation 1.10, 95% CI 0.92-1.30). Implementation of an SOP improved first-pass success rate from 87.3% to 96.5%, p < 0.001. Implementation of an SOP for prehospital anaesthesia was associated with a trend towards lower 1-day mortality and an improved first-pass success but did not affect 30-day mortality. Despite this, we advocate prehospital systems to consider implementation of a prehospital anaesthesia SOP as immediate performance markers improved significantly.

Standard Operational Procedures are work guidelines that are very important for a company to implement properly because they function as a legal basis and guidelines to minimize errors in work implementation. This research aims to find out how standard operational procedures for material processing are implemented in the logistics sub-sector of PT PLN (Perseor) UP3 South Makassar. Data collection techniques through observation, interviews, and documentation. The research results show that the implementation of standard operational procedures has been implemented well, this can be seen from each dimension, namely the work efficiency dimension which has been efficient, the employee work consistency dimension has been consistent but there is still a flow of activities that are not being implemented. Dimension Minimization of errors that employees can make in work activities. Dimensions Problem resolution can be done by employees carrying out existing procedures. The work protection dimension has been implemented well. Appropriate work map dimensions. This research presents new information regarding the implementation of standard operational procedures for material processes in more detail by linking the theory and locus in this research which is different from previous research, namely in the logistics sub-sector of PT PLN (Persero) UP3 South Makassar. So this research can be used as evaluation material for research loci to improve employee work consistency through the implementation of good standard operational procedures

Coronavirus disease (COVID-19) is an infectious disease caused by the SARS-CoV-2 virus. Uganda confirmed the first case of COVID-19 on 21st March, 2020, which led to the first total lockdown in the country. During the lockdown, some factories remained operational; hence, there is a need for a study aimed at assessing the level of adherence to COVID-19 standard operating procedures (SOPs) in factories as a mitigator for the pandemic. A cross-sectional study to assess compliance of factories to COVID-19 SOPs was conducted in Wakiso, Mukono, Buikwe, and Jinja districts during the month of September, 2021. This involved visitation of factories and collection of data using the KoboCollect tool by interviewing general managers as well as human resource managers of the factories. A total of 39 factories were included in the study and were categorized into four major groups; food and beverages (15), plastics (5), construction (8), and others (11). Data analysis was done using STATA version 14.2. Overall adherence to COVID-19 SOPs by the factories was 64.1% (95% CI = 49.1-79.1). Communication and training of employees (79.5%; 95% CI = 66.8-92.2), wearing personal protective equipment (PPE), and respiratory protection (79.5%; 95% CI = 66.8-92.2) as well as enhanced cleaning and disinfection of surfaces (74.4%; 95% CI = 60.6-88.1) were the most implemented SOPs in the factories. Implementation of the SOPs was the highest in Mukono district (88.9%; 95% CI = 68.4-100) and the least in Wakiso district (40.0%; 95% CI = 9.6-70.4). The COVID-19 SOPs were followed mostly in construction material factories (87.5%; 95% CI = 64.6-100) and least in food and beverage factories (40%; 95% CI = 15.2-64.8). There was no significant difference in the adherence of COVID-19 SOPs among the districts (X2 = 5.02 and P=0.17) and factories (X2 = 7.04 and P=0.07). Although good overall adherence to SOPs noted was not dependent on location and type of factory, adherence to some SOPs such as exposure control plan, presence of signages on COVID-19, maintenance of social distance, and implementation of a health control plan varied with location of the district. Likewise, exposure control plan, signages on COVID-19, and maintenance of social distance varied significantly with the type of factory. This study revealed moderately good overall adherence to COVID-19 SOPs by factories, with variations in the level of implementation of individual SOPs being observed.

Background: Healthcare-associated infections (HAIs) are infections that often occur in healthcare facilities, particularly in hospitals. Prevention of HAIs is a significant component in patient safety efforts. One practical step to prevent HAIs is through the implementation of decent hand hygiene by Standard Operating Procedures (SOPs). Therefore, the implementation of SOPs for hand hygiene is crucial for all components of the hospital, including health workers and supporting staff. The implementation of good SOPs for hand hygiene will create a good patient safety habit. Purpose: This study aims to determine the effect of implementing SOPs for hand hygiene among health workers and supporting staff on patient safety habits at Nala Husada Dental Hospital. Methods: This study employs an observational analytical research design. This study was conducted through direct observation and the distribution of questionnaires. From the results of observations and questionnaires, data will be obtained that can be used to determine the effect of implementing SOP hand hygiene on the health and safety habits of health workers and support staff, as well as their impact on patient safety, at Nala Husada Dental Hospital. Results: The Spearman correlation test results for the variable implementation of SOP hand hygiene and the variable of patient safety habit yielded a Significant P-value. (2-tailed) value of 0.007, which is less than 0.05. Conclusion: Implementing good hand hygiene SOPs plays a role in improving patient safety culture.

Appendectomy is the most frequent emergency abdominal operation in children, who regularly present with complicated acute appendicitis and thus need targeted antibiotic therapy. While in other fields antibiotic stewardship (ABS) is becoming increasingly well established, these principles are not consistently followed in pediatric surgery. With this study, we aimed to analyze the effects of the implementation of an ABS-compliant SOP on the postoperative care of patients. We compared the quality of antibiotic therapy before and after the implementation of standard operating procedure (SOP) for the peri-/postoperative antibiotic treatment of appendicitis in 2020. Pediatric patients who had undergone appendectomy were evaluated based on an algorithm presenting recommended antibiotic therapy of appendicitis, according to the current literature and good clinical practice. 165 patients were evaluated before and 209 patients after the implementation of SOP. The mean number of cases in which antibiotic therapy was given postoperatively was 10.5% lower (p-value 0.036) and the median quality-of-treatment score increased by 31.2% (p<0.0001) after the implementation of the SOP. The median length of antibiotic treatment in cases of advanced-stage appendicitis was 2.0 days shorter (p=0.062). The rate of oral antibiotic treatment after discharge decreased by 25.6% (p<0.0001). We observed no significant effects on the median length of hospital stay or the complication rate. The implementation of SOP based on the principles of ABS positively influenced the quality of treatment after pediatric appendectomy. The algorithm developed in this study may help pediatric surgeons to improve their antimicrobial assessment.

This study aims to analyze the implementation of Standard Operating Procedures (SOP) in BCD Company, identify the obstacles faced and propose solutions to improve organizational performance. Using qualitative descriptive methods, data collection was carried out through direct observation, literature studies, documentation and in-depth interviews with employees directly involved in the company's operations. The results show that although SOPs already exist in BCD Company, their implementation is still less than optimal. The main challenges faced are limited staff understanding of existing SOPs, lack of comprehensive socialization and training, and unclear procedures for certain situations. In addition, inconsistent evaluation and monitoring result in some procedures being forgotten or incorrectly followed, resulting in inefficiencies and inconsistencies in the organization. Address these issues, periodic evaluation of SOP implementation is recommended to ensure compliance and identify gaps. A comprehensive training program should be developed to improve employee understanding of SOPs and their importance in ensuring operational efficiency, accuracy and consistency. In addition, fostering a culture of continuous feedback and collaboration among employees is also recommended as a way to refine and improve SOPs. By addressing these challenges systematically, BCD Company can maximize the effectiveness of its SOP implementation. This will not only improve operational efficiency but also contribute to better overall organizational performance, ensuring that the company achieves its strategic goals more effectively.

This research aims to determine the consistent, efficient and compliant implementation of Standard Operating Procedures (SOP) within the PT Satu Roda Indonesia organization. This study uses a qualitative method. The research will be carried out at the PT office. Satu Roda Indonesia which is located at the Mentari Beach Housing Complex in Surabaya. The sampling method used was purposive sampling. Interviews were conducted with company employees and external company experts to understand the implementation of existing SOPs at PT. Satu Roda Indonesia. In an analysis of the implementation of Standard Operating Procedures (SOP) at PT. Satu Roda Indonesia, several important findings can be concluded that the implementation of Standard Operating Procedures (SOP) at PT Satu Roda Indonesia has proven to be the key to increasing work efficiency and employee performance. By having clear and structured SOPs, employees have clear guidance to carry out their duties consistently and precisely. This reduces confusion and errors in the execution of daily work, which in turn increases productivity and efficiency. SOPs also play a role in ensuring that each step in the work process has been carefully thought out, thereby minimizing wasted time and ensuring that resources are used optimally. By following SOPs, employees can work more efficiently and effectively, because they have clear guidance on what is expected of them in each situation.

The implementation of SOP (Standard Operational Procedures) in university library is needed to improve the service quality. The arrangement of SOP in University library includes four stages. The first is analysis of SOP needs. The beginning step in arranging of SOP is by analyzing SOP that will be created. Furthermore, the SOP that created depends on the ongoing work condition and procedures. The second is the development of SOP. Because of the change of internal and external organization of university library, SOP also has to change. The third is implementation of SOP. In implementing SOP, it is hoped that there is a balance between the availability of SOP, that organizes the operational activity of university library, and the human resources, that have professional behavior in arranging the library. The fourth is observation and evaluation. In order to implement SOP properly, it should be assessed by reviewers. These four steps are done in sequence to produce SOP that is appropriate to field needs for supporting the completeness of integrated quality management in university library. Therefore, the standard service quality of library can be measured by having SOP. Thus, the service quality which is given to visitors can be determined based on SOP. Keywords: library service, service quality, SOP

The objectives of this study are: (a) To find out what are the obstacles that occur in the Automount Production machine SONY EMCS. SDN. BHD. and (b) To find out how to minimize constraints on the Automount Production machine SONY EMCS SDN. BHD. with the implementation of Standard Operating Procedure (SOP) in the maintenance of electronic production machines. The research used a qualitative descriptive method with data collection techniques through interviews, observation, and document research. Data analysis used Data Triangulation and the Miles, Huberman, and Saldana Interactive Model. The results showed that there were several major obstacles in 11 Automount Production machines, including the problems of Print Wiring Board (PWB) no pick-up, Print Wiring Board (PWB) stuck, transfer error, and conveyor error. The solutions implemented include regular training of workers and employees, updating the Standard Operating Procedure (SOP) according to technical developments, socializing the importance of Standard Operating Procedure (SOP) compliance, involving employees in Standard Operating Procedure (SOP) development, and monitoring machine conditions regularly. The study also found that well-implemented Standard Operating Procedure (SOP) not only help reduce technical issues but also enhance employees' understanding and involvement in the machine maintenance process. Additionally, the recommendations derived from this research include the development of real-time digital monitoring systems to quickly detect and analyze malfunctions, improving training programs for employees to better understand Standard Operating Procedure (SOP) and the latest technologies, implementing predictive maintenance to prevent breakdowns before they occur, and modernizing equipment to enhance overall system efficiency and performance. Thus, this research significantly contributes to ef orts in improving operational efficiency and ef ectiveness in Automount Production machines at SONY EMCS SDN. BHD. through the application of well-implemented Standard Operating Procedure (SOP) and the development of comprehensive maintenance solutions.

Purpose: This study aims to determine the implementation of standard operating procedures applied by food and beverage service employees and the managements to improve food and beverage service.&#x0D; Research methods: This study uses a qualitative descriptive analysis technique, which systematically describes the data obtained during the study starting from interviews, observations, questionnaires, literature studies, and quantitative descriptive analysis using a 5-level Likert scale. Data were obtained by distributing questionnaires on the implementation of standard operating procedure of food and beverage service to 9 respondents in the food and beverage service department.&#x0D; Results and discussion: From 13 standard operating procedures there are 11 standard operating procedures that have been implemented optimally, and 2 of standard operating procedures which is not maximum implementated yet such as selling by recommendation with a value of 3.81 and serving food and beverage with a value 4.19, as well as several points in standard operating procedures for seat the guest and menu presentation with a value of below 4.11.&#x0D; Implication: Conducting training, improving and maintaining the application of standard operating procedures, improving supervision and communication, and conducting evaluations to improve the services provided to guests need to do better.&#x0D; &#x0D; Keywords: implementation, standard operating procedures, food and beverage service.

Research on the effectiveness of the implementation of Standard Operating Procedure (SOP) at Tanjung Emas Port, Semarang aims to find out how to improve the effectiveness of loading and unloading activities related to the selection of loading and unloading equipment and supporting transportation equipment. In addition, it also aims to determine supporting factors, inhibiting factors, strategies and the company's role in improving the effectiveness of the implementation of applicable SOP. As qualitative research with descriptive methods, data obtained from observation, interviews with respondents and keyperson, and documentary evidence. The results of this research are majority of companies who conduct loading and unloading products use appropriate and adequate supporting transportation equipment in accordance with applicable SOP. It can be concluded that the discipline in applying SOP when selecting loading and unloading equipment give impact to the effectiveness of loading and unloading process. The author suggests to pay attention to the age factor and maintenance of equipment and conduct a feasibility test before loading and unloading equipment is used to minimize risk

The current research focuses on the effectiveness of the implementation of Standard Operating Procedure (SOP) to improve service quality in Sis Collection, a cosmetics retailer located in the city of JCity Medan Johor, during the year 2025. The study follows a descriptive quantitative design, and data are gathered using a structured questionnaire that was given to five employees in the store. The domain of the study is to determine whether SOPs lead to efficiency, consistency, and customer satisfaction in day-to-day service delivery. The empirical evidence has shown that most of the employees view SOPs as useful in providing faster and more organized services, especially when dealing with customer complaints. Employees reported that SOPs minimize mistakes, provide a more orderly workflow and build confidence in working with customers. Nevertheless, there are still difficulties, since not all staff members said they were properly exposed to SOPs, and procedures were not actively communicated and enforced in a consistent way. Such gaps highlight the significance of ongoing training and regular distribution of SOP guidelines to maintain consistency in their usage throughout the organization. Overall, the findings suggest that SOPs have significant potential to improve the quality of service; however, their performance depends on their regular use and continued organizational investment in employees.

IntroductionThe purpose of this study was to investigate the creation, implementation, and harmonisation of medical Standard Operating Procedures (SOP) in Finnish Helicopter Emergency Medical Services (HEMS). The research questions are: (1) What factors influence the creation and implementation of medical SOPs for Finnish HEMS units? and (2) What can be done to harmonise the medical SOPs of Finnish HEMS units?MethodsThe research was conducted as a qualitative interview study with HEMS physicians who worked full-time in Finnish HEMS units or had worked in HEMS for more than five years. Three HEMS physicians from each of the six HEMS units in Finland participated in the study (n = 18). The thematic interviews (average duration 32 min) were transcribed (70,176 words in Finnish) and analysed using inductive content analysis.ResultsThe results of the first research question formed three main categories: (1) Background to developing medical SOPs and checklists (CLs), (2) Creation of medical SOPs in Finnish HEMS units, and (3) Implementation of medical SOPs and CLs. The main categories were divided into eight upper categories and twelve subcategories. The results of the second research question formed four main categories: (1) Prerequisites for harmonising procedures, (2) System-level changes needed, (3) Integrating common medical SOPs into HEMS, and (4) Cultural change. The main categories were divided into nine upper categories and nine subcategories.ConclusionsMedical SOPs and CLs are an integral part of Finnish HEMS. Each unit creates its own SOPs and CLs; their development, implementation, and follow-up are relatively unstructured. Harmonising existing SOPs would be possible, but developing common SOPs would require structural changes in HEMS and a stronger sense of community belonging among HEMS physicians.

This research discusses the SOP of Umrah departure and the implementation of SOP in improving Umrah services at PT. Semesta Alam Mandiri (Tiraz Travel). SOP is a very important thing to use as a guideline and reference for company activities.With the SOP can minimize the deviations that occur in a Hajj and Umrah Travel and the company will be more effective and more controlled, so that it has an impact on the services to be provided. The results of this study show that the implementation of SOP in improving Umrah services at PT. Semesta Alam Mandiri (Tiraz Travel) South Jakarta, has been going quite well, but there are still some services that are not contained in the SOP only run based on company habits and culture. However, not causing anything fatal still has a positive impact. Keywords: Keywords: Standard Operating Procedures (SOP), Service, Umrah