Amazon’s Robot Revolution

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ABSTRACT: In 2018, Garfield Hylton became a picker at Amazon’s BHX4 warehouse in Coventry, a city in the English Midlands. BHX4 is the first stop in a product’s journey through Amazon’s distribution network. It’s a holding facility close to ports and railyards; workers there break down bulk shipments to be distributed to fulfillment centers, where orders are stored, picked, packed, and shipped. Hylton was one of about 2,000 workers at the warehouse, supplying tens of millions of items each year to the United Kingdom and Europe.

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