Abstract

The existing literature on air travelers grappling with hidden disabilities is notably scarce. When not in view, disabilities are forgotten. This paper sheds light on diverse facets of air travel pertinent to children with invisible disabilities such as autism spectrum disorder (ASD) who travel with their parents. Navigating through airports can be particularly challenging for families of children with these conditions. This study seeks to delve into the airport experiences of such. The objective is to aid airport staff in crafting enhanced experiences tailored to this specific passenger segment. Considering ongoing efforts by airports to institute awareness on physical disability, it is crucial to address the unique challenges faced by those with hidden disabilities. While some airports globally have implemented procedures catering to the needs of those with cognitive impairments, these initiatives are yet to be implemented in Zimbabwean airports.

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