Abstract
Supply chain development can take place in several steps, from functional optimisation, then internal integration, dyadic integration and last, integration in chains and networks. Before external integration gives true value, order in own house must be achieved. This paper presents a case study of a Danish manufacturer that has gone through a major transformation process, and the paper intends to discuss how such a Business Process Reengineering (BPR) project aimed to achieve internal integration. The paper demonstrates how improved competitiveness can be obtained through a synchronous implementation of a new Enterprise Resource Planning (ERP) system together with BPR activities. From the very first day of the project, there was a clear focus on the construction and refinement of prototypes of core processes to meet competitive criteria. The paper provides further support for improving supply chain performance by creating transparency of vital supply chain information through ERP implementation and BPR.
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