A study to analyse Bangladeshi consumers’ e-commerce security and privacy satisfactions in small to mid-sized enterprises (SMEs)

Abstract

E-commerce is playing a fundamental part in changing the old economy into a rapid new economy for the world. The aim of this paper is to develop a model of cyber security by increasing an e-commerce success, termed e-commerce security and privacy satisfaction (ESPS). This paper also involves about various security and privacy factors in e-commerce operation for evaluating ESPS. Though e-commerce is still not being used comprehensively in Bangladesh and also, not fully convinced of the reliability of using e-commerce in business, this paper will let the users in Bangladesh bring the glorious opportunity of e-commerce. Keywords: E-commerce,e-commerce satisfaction,security and privacy factors,small and medium enterprises (SME)