Abstract
The study determined the availability and adequacy of facilities for Online Guidance and Counselling Services (OGCS) among Universities in Southwestern Nigeria and assessed the adequacy and competence of existing personnel for OGCS in the universities. The study adopted a survey research design. A sample of 108 staff members was selected using multi-stage sampling technique. The stratified sampling technique was used to select three out of the six states that make up Southwestern Nigeria. University staff Assessment of institutional Capacity for Online Guidance and Counselling Services (USAICOCS) A Checklist and Interview Guide (CAIG) and level of adequacy and competency of existing personnel for OGCS Questionnaire (LACPQ) were used to collect data for the study. The results showed that facilities for hosting OGCS such as internet, computer and electricity were available (more than 60%). However, most of the other needed facilities such as online counselling platform application and counselling system data base recorded less than 50% of the minimum required. The availability of the facilities was therefore adjudged inadequate. The results also showed that the personnel for OGCS were grossly inadequate. None of them had ever handled OGCS equipment. The results further showed that the ICT section of each university had enough personnel that could set up the OGCS platform.
Highlights
Statistics from the Directorate of Students Affairs of two universities in Southwestern Nigeria as well as releases from the National Open University of Nigeria (NOUN) indicate that the population of university students is growing astronomically. (Tenebe, 2012 & Adamu, 2017)
OF THE STUDY The objectives of the study are to: a. determine the availability of facilities for Online Guidance and Counselling Services in the universities; b. determine the adequacy and competence of existing personnel for Online Guidance and Counselling Services in the institutions; RESEARCH QUESTIONS 1) What is the capacity of the Universities for Online Guidance and Counselling Services in terms of facilities? 2) What is the degree of adequacy and competence of available personnel in the Universities to handle online equipment?
Research Question 1: What is the capacity of the universities in Southwestern Nigeria for online guidance and counselling services in terms of facilities? To answer this research question, the responses of the selected university staff, to items in the questionnaire titled ”University Staff’s Assessment of Institutional Capacity for Online Guidance and Counselling Services (USAICOCS) questionnaire were scored
Summary
Statistics from the Directorate of Students Affairs of two universities in Southwestern Nigeria as well as releases from the National Open University of Nigeria (NOUN) indicate that the population of university students is growing astronomically. (Tenebe, 2012 & Adamu, 2017). Statistics from the Directorate of Students Affairs of two universities in Southwestern Nigeria as well as releases from the National Open University of Nigeria (NOUN) indicate that the population of university students is growing astronomically. As at 1st January 1948, the University of Ibadan had 104 foundation students but as at the period of conducting this research, it has increased to 26,753. The Obafemi Awolowo University formerly known as University of Ife, started with 244 foundation students in 1962. As at the beginning of 2015/2016 academic session, the university had 26,261 undergraduate students population. The University had eighteen counsellors, eleven of which were saddled with academic, administrative and community service duties, apart from their primary counselling jobs (Adebowale, 2013). NOUN which started with 30,400 students in 2002 had 180,000 students in 2012 and by 2017, the figure had risen to 254,000
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