Abstract
Simulation studies can be carried out in various sectors, including the manufacturing, service, and government sectors. The scope of simulation studies ranges from simple systems to complex systems. This research was conducted on the job selection process system. The simulation method is used to evaluate system performance and make improvements. Based on the analysis of system performance, several improvement strategies were developed for system performance. Strategy selection is based on the low utilization of staffs in the locations. Improvement strategy I and II focus on reducing staff at Registration & Scanning CV location, while improvement strategy III also reduces another staff at the 2nd Interview location. For example, using Strategy III can increase the average utilization of staff at Registration & Scanning CV location to 82.22% and at the 2nd interview location increase to 6.46%. By reducing the number of resources, the company gets cost-savings without increasing the mean time in the job selection system, as can been seen from p-value of ANOVA which is more than 0.05. This simulation study suggests appropriate improvements in this job selection system.
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