Abstract
Governments tend not to share public service information between departments. Rather, information related to a given department remains within it, and so citizens must request the information they need from each individually. Thus, locating a service provided by the government, or related information, is a time-consuming task for the interested party. To meet these citizens' demands, the service agencies must collect and organise a lot of information from various sources and formats. In this paper, we present a conceptual representation of the organisational units of the government viewed as entities of a semantic model. Generic electronic government ontology (EGO) is presented, designed under linked open data principles. This technology has been used in a real-life scenario with mobile technologies, to provide citizens with a comprehensive way of finding all the information they need and which in turn will help them in their dealings with government departments.
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