A Real-World Satellite Video Subjective QOE Database

Abstract

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In the rapidly growing streaming service market, including satellite options, Internet Service Providers (ISPs) face the challenge of continually optimizing network performance to deliver superior video streaming quality, which is vital to optimize customer satisfaction. This pressing need has sparked a drive towards developing advanced Quality of Experience (QoE) prediction models, which are essential in enhancing streaming protocols and guaranteeing smooth viewing experiences for users. However, the efficacy of these models hinges on the availability of extensive, diverse datasets. To fill this critical data void, our study introduces the publicly available LIVE-Viasat Real-World Satellite QoE Database, with 179 videos from real-world streaming, encompassing a range of distortions. Enhanced by a study with 54 participants providing detailed QoE feedback, our work not only provides a rich analysis of the determinants of subjective QoE but also delves into how various streaming impairments influence user behavior, thereby offering a more holistic understanding of user satisfaction.