Abstract

Call Setup Time (CST) is one of the key performance indicators (KPIs) that Mobile Network Providers (MNPs) are mostly appertain. It has been established that long CST usually severely affects the user experience. Owing to the limitations associated with gleaning the CST data from MNPs, this paper provides the development of QoS estimation algorithm from various CST parameters. The algorithm involves the determination of CST; Inter-Burst time; Intra-Burst time and Call duration in time domain. The caller Frequency content was also determined by the application of fast Fourier Transform before computing the Mean Square Error (MSE). The eventual QoS rating is done after the computation of the MSE from various individual parameters. Four hourly data consisting of 10 sets each were collected three times in a week for four weeks for each MNP’s for creating Caller Ringtone dataset and testing the developed algorithm. Performance analysis of the system in accurately determining: CST; Intraburst time; Interburst time and Call durations were carried out. Results obtained shows that the proposed technique accurately computes these parameters and maximum error obtained was to the value of 10%. Furthermore, the QoS obtained shows an error margin of less than 5 % was observed when the developed technique was compared to the ground truth. Thus, the proposed algorithm was able to compute the QoS using Caller Ringtone only, thus independent of MNP.

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