Abstract
ABSTRACT Logistics infrastructure is rapidly (re)surfacing in many cities around the world, this time taking the form of micro warehouses and parcel locker banks, among others. Despite its importance in addressing the sector’s economic and environmental challenges, its welcome has not been warm in many places. Complaints have been reported about the intrusions and the nuisances caused by logistics facilities to urban communities. To remedy future conflicts between urban logistics infrastructure and its neighbors, this Viewpoint explores how urban logistics research and practice can benefit from perspectives from the “placemaking” literature. It proposes four practices for the urban logistics sector to consider, complemented by illustrative examples on how they might translate to organizations. These practices call to engage urban communities and administrations, to reiterate and rescale facilities depending on local specificities and necessities, and to leverage the spatial and temporal characteristics of other urban functions competing for the same space.
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