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A news service recommendation model for enterprise employees integrating behavioural analysis and sequential patterns

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Abstract
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In modern corporate environments, employees' news access behaviours exhibit significant sequential patterns, leading to the emergence of various news recommendation methods based on sequential patterns. These methods leverage artificial intelligence (AI) technologies to deliver personalised news recommendations, promoting knowledge updates and skill enhancement, thereby improving work efficiency and corporate competitiveness. However, previous research primarily focused on the overall browsing sequence patterns, neglecting the influencing of interactions between employees and content (e.g., comments, shares) on their interest in information and future access decisions. To solve this issue, we propose an AI-driven model called behavioural analysis and sequential patterns-based news service recommendation (BS-NSR). This model integrates news browsing sequences, a weighting model, n-order additive Markov chains and collaborative filtering, utilising AI to combine employees' news access sequences and interaction data for highly personalised news recommendations. Experimental results show that the BS-NSR model significantly improves the precision and relevance of news recommendations, supporting employees' knowledge growth and personal development, and enhancing corporate competitiveness and innovation. Through this AI-driven precision recommendation mechanism, companies can better meet employees' knowledge needs, optimise internal knowledge flow, strengthen team collaboration, and improve decision-making efficiency.

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Recommender systems play an important role in online platforms to provide personalized high-quality service for users. Sequential Recommendation (SR) captures users' dynamic preferences by modeling historical sequences, but most SR models suffer performance degradation due to data sparsity problem. To address this issue, we focus on Cross-Domain Sequential Recommendation (CDSR) in this paper, which aims to transfer sequential patterns across domains to promote accuracy of single-domain recommendation services. Challenges arise when tackling CDSR, i.e., (1) how to extract intra- and inter-sequence collaborations within domains, (2) how to transfer stable interaction patterns across domains, and (3) how to alleviate data sparsity after integrating cross-domain knowledge. To this end, we propose <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">CHFMG</b>, a contrastive hypergraph flow model with multifaceted gates, which contains two modules, i.e., dual hypergraph flow modeling and multi-view contrastive learning. The first module develops a dual hypergraph flow network to explore dynamic intra- and inter-domain sequential patterns. Innovative multifaceted attentive transfer gates connect local and global hypergraph flow, realizing internal feature fusion and external feature alignment in transfer. The second module achieves contrastive learning from two aspects, i.e., short-term contrasting for retaining sequential pattern consistency and long-term contrasting for enhancing distribution uniformity. Empirical studies on benchmark datasets demonstrate the effectiveness of <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">CHFMG</b>.

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