Abstract
AbstractThis paper is aimed uses VOS viewer to evaluate the history, current and future of publications regarding intelligent agent. Intelligent agents are sometimes called bot, short for robot. With the rapid development of communication technology and network information technology, the characteristics and functions of intelligent agent technology have been constantly expanded. In the paper, VOS viewer was used to identify and summarise the publicaitons of intelligent agent researches in Web of science from 2010 to 2020. Publication source, publication organization, authors, country, citation of articles, citation of country and organization were recorded and analyzed. Bibliometric maps of authorship, citation, co-citation and network of co-occurrence of keywords were drawn. 7378 articles and 10792 cited references were analysed. Nowadays, intelligent agent was mainly used in the research and development of intelligent search agent, digital library, e-commerce and distance education. As for researchers and practitioners, this paper suggests an analysis of integrated visualization in terms of the knowledge and innovation based on the area of Intelligent agent or virtual agent.KeywordsIntelligent agentVirtual agentBibliometricVos viewer
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