Abstract
Aim: The aim of the study is to explore the role and significance of human factors and cognitive processes in the operator activities of surveillance systems. Methodology: The authors discuss important human factors related to effective video surveillance and the environmental conditions necessary for efficient work, drawing observations from various research studies and standards. Findings: The quality of operator activities is strongly influenced by the operator's sensory, perceptual, and attentional abilities. The efficient operation of surveillance systems largely depends on the operators' intuition, expertise, and the appropriate work environment. Value: The study contributes to a better understanding of the role of human factors in video surveillance systems and allows us to formulate guidelines and recommendations that can improve the efficiency of operator activities.
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