A framework for evaluating the performance of sustainable service supply chain management under uncertainty

Purpose – Assessing a measure of sustainable supply chain management (SSCM) performance is currently a key challenge. The literature on SSCM is very limited and performance measures need to have a systematic framework. The recently developed balanced scorecard (BSC) is a measurement system that requires a balanced set of financial and non-financial measures. The purpose of this paper is to evaluate the SSCM performance based on four aspects i.e. sustainability, internal operations, learning and growth, and stakeholder. Design/methodology/approach – This paper developed a BSC hierarchical network for SSCM in a close-loop hierarchical structure. A generalized quantitative evaluation model based on the Fuzzy Delphi Method (FDM) and Analytical Network Process (ANP) were then used to consider both the interdependence among measures and the fuzziness of subjective measures in SSCM. Findings – The results of this study indicate that the top-ranking aspect to consider is that of stakeholders, and the top five criteria are green design, corporate sustainability, strategic planning for environmental management, supplier cost-saving initiatives and market share. Originality/value – The main contributions of this study are twofold. First, this paper provides valuable support for supply chain stakeholders regarding the nature of network hierarchical relations with qualitative and quantitative scales. Second, this paper improves practical performance and enhances management effectiveness for SSCM.

PurposeThe purpose of this paper is to give an up-to-date and structured insight into the literature published during the past decade on sustainable green supply chain management. It also suggests trends for future research based on the research issues identified through systematic and comprehensive analysis of previous studies in the area of green and sustainable supply chain management.Design/methodology/approachA state-of-the-art literature review is carried out by systematically collecting the existing literature over a period of 10 years (2005-2014) and categorizing it on the basis of attributes such as stages in supply chain, methodology and the industries/sectors under consideration. The classification of literature is also done according to the geographic region and year of publication.FindingsThere has been an increased interest among researchers and practitioners in the area of sustainable green supply chain management in the past decade. A need for achieving sustainability through adoption of greener practices has been universally felt, owing to an increasing environmental and ecological complexity. The review reveals that there exists a need to address behavioural issues like human resource management and supply chain partner relationship management. Moreover, reverse logistics, closed-loop supply chain management and waste management are areas that need special focus to achieve environmental sustainability.Research limitations/implicationsThe current review focuses on research trends in the past 10 years only. Moreover, papers from only good quality, peer-reviewed journals are considered in the study.Originality/valueMost of the previous reviews have either focused on specific issues related to sustainable supply chains only or green supply chains. The present study collectively takes into consideration papers both from green supply chain management as well as from sustainable supply chain literature that have a prime focus on environmental sustainability.

This paper discusses the antecedences and consequences of supply chain transparency (SCT) in sustainable agrarian supply chain management using partial least squares regression in an empirical sample with 131 supply chains with lead firms in German-speaking countries (Germany, Austria and Switzerland). We investigated the effect of such structural antecedences as disintermediation, as well as the effect of governance tools similar to intensive communication, the integration of third parties in supply chain governance or the use of formal specifications on SCT. We found that all these antecedences are helpful in increasing SCT, while low developed countries of origin significantly reduced SCT. Then, the effects of SCT on the four main performance dimensions in sustainable supply chain management (SSCM), i.e. social, ecological, and operational performance and long-term relationship success, were verified. Higher SCT improves all four dimensions significantly, while the effect on operational performance is lowest. Supply chain transparency turns out to be a prerequisite or a basic indicator of good management in SSCM in agri-food supply chains.

In recent years, environmental sustainability has stimulated enterprises worldwide to not only develop green and sustainable innovations but also to move toward green and sustainable supply chain management. This study integrated the ideas of green supply chain management (GSCM) and sustainable supply chain management (SSCM) to define sustainable green supply chain management (SGSCM). Previous studies on GSCM/SSCM have contributed to research and practice, but few have explored the antecedents and consequences of GSCM/SSCM simultaneously. To address this research gap, we linked ecological modernization (EM) theory with SGSCM and sustainability performance to build a comprehensive research model. A total of 300 valid questionnaires were collected from electrical and electronics firms in Taiwan. The empirical results demonstrated that awareness of and pressure to engage in EM significantly positively affected SGSCM. Moreover, SGSCM significantly positively influenced sustainability performance (i.e. environmental, economic, and social performance). These findings should convince enterprises to actively promote SGSCM.

Prior studies in sustainable supply chain management (SSCM) fail to address collaboration in the supply chain and lean management in conjunction with economic benefits. Collaboration in the supply chain and lean management have to integrate into SSCM, which involves social, economic and environmental aspects. This study aims to establish a framework to understand the seafood industry in Vietnam and to enhance its performance. This framework proposes 5 aspects and 21 criteria, and these aspects involve qualitative information. Fuzzy set theory is applied to deal with the complexity of and uncertainty in the linguistic preferences. The fuzzy Delphi method is employed to test the reliability and validity attributes. A decision-making trial and evaluation laboratory is to assess the interrelationships among the attributes. Sensitivity analysis is adopted to address subjective robustness and objective perceptions. The results show that the aspects of collaboration in the supply chain and lean management drive economic benefits.

Sustainable (green) supply chain management has emerged as a proactive approach for improving environmental performance of processes and products in accordance with the requirements of environmental regulations. Study empirically investigates the construct of and the scale for evaluating sustainable supply chain management (SSCM) practices implementation among manufacturers. With data collected from Indian small and medium sized enterprises, measurement models of vendor and customer participation and implementation were tested and compared by ‘mean score’, ‘t’-test and ‘p’-test. The assessments presented are based on parts of the data and information collected through the execution of the competitive strategies and best practices benchmarking questionnaire from 60 small and 59 medium size enterprises. Study focuses on present scenario of participation of vendor and customer for sustainable supply chain practices of small and medium sized enterprises in India.

In recent years, the interdisciplinary research of supply chains and sustainability has received extensive, yet gradual, attention; when compared to the rapid economic growth of the service industry, however, sustainable supply chain management has not been systematically explored yet. It has not only great theoretical significance, but also positive practical significance to provide a framework for the operation of a sustainable service supply chain from a sustainable development point of view. Based on the triple bottom line (TBL), we have analyzed related sustainable supply chain management research between 2006 and 2015, reviewed papers involving two or three bottom lines as well, and then introduced some classical frameworks for manufacturing supply chain management and service supply chain management. Afterward, by analyzing the differences between the manufacturing and service industries, we propose a framework of sustainable service supply chain management (SSSCM). Based on the impacts of sustainable development TBL on service supply chain participants, we have finally made a framework for sustainable operation facing triads service supply chain and proposed a future research agenda.

PurposeThere is limited knowledge of the sustainable halal food supply management in Brunei Darussalam (Brunei), although it is reputable in the halal economy and advocates the United Nations (UN) Sustainable Development Goals (SDGs). Therefore, this paper highlights issues faced in a small, rentier halal market and proposes sustainable supply chain management (SSCM) initiatives for halal-certified food companies in Brunei.Design/methodology/approachThis paper draws data from published academic research and employs a normative and narrative assessment of SSCM and halal supply chain literature.FindingsFour normative SSCM initiatives and propositions that could be implemented by Brunei halal-certified food businesses in achieving the SDGs are highlighted: responsible sourcing, environmental purchasing, sustainable packaging and green transportation.Practical implicationsThis viewpoint paper provides a basis for achieving the “Brunei Vision 2035” through a sustainable supply chain lens that may increase well-being and develop a productive and sustainable economy. It also lays a foundation for realising the SDGs, specifically Goal 12 of Sustainable Consumption and Production.Originality/valueThe dedicated attention to smaller halal markets, such as Brunei, would enrich the literature, reveal unforeseen issues or address gaps in the domains of SSCM and halal food supply chains.

Motivated by the low sustainability index and pressure to meet the global demand for eco-friendly crude palm oil (CPO) in the pandemic-ridden environment, this research aims to investigate the implications of the COVID-19 pandemic to assess the drivers of sustainable supply chain management (SSCM) of the Indonesian CPO sector to tackle supply chain disruptions. To achieve this aim, the study seeks to determine the sustainability drivers to accommodate the pandemic-ridden environment and if sustainability indicators can help improve the supply chain management of the CPO sector. A methodology is divided into two interrelated parts: first, based on a careful review of extant literature of the CPO sector and sustainable supply chain in the light of pandemic. The proposed methodology is then tested using the response data of 108 oil mills' representatives collected through survey questionnaires and analyzed using statistical tools of reliability, distribution, Kaiser–Meyer–Olkin (KMO), Confirmatory Factor Analysis (CFA), and diagnostic tests of CFA. The findings designate the environmental costs, rapidity, and adaptability as core economic indicators; the social and workforce development, health, and safety workforce development and consumer issues as crucial social indicators; while energy and material efficiency, management of waste and emissions, and sustainable suppliers as the best environmental indicators. This study provides a holistic platform on the implications of the pandemic to assess the SSCM of the CPO sector. These findings are expected to aid the industrial managers in employee skills and health protocols, customer service, and environmental management. The study is also anticipated to guide the supply-chain partners and government policymakers to take initiatives on SSCM in the context of the pandemic.

Sustainability is a timely topic. A sustainable supply chain is one which aims to maximize the system's performance in three dimensions, namely environment, economics, and society. In the fashion industry, with the advance of big data related information technologies, achieving a sustainable supply chain is no longer a dream. In this paper, we first establish that a fashion supply chain is in fact a typical system of systems. Then, we examine several critical big data related technologies and applications which are related to sustainable fashion supply chain management. After that, we develop and present the design principles, from a system of systems perspective, for developing a sustainable fashion supply chain. Based on these principles, we further propose a novel five steps framework for achieving sustainable fashion supply chain management in the big data era. A sustainable fashion supply chain system of systems matrix is also constructed.

The concept of circular economy entails the reduction of resource inputs and the reclamation of waste in order to tackle the environmental, economic, and social challenges that sprang from the persistence of the linear economic model. Implementing a circular economy certainly has its own challenges. One of which is to find a sustainable supply chain. Sustainable supply chains are designed and man¬aged by combining practices responsible for the environment and society throughout the life cycle of a product or service. This is possible to achieve through good collaboration between supply chains and having a supply chain design with a sustainable concept. Thus, this research discusses the effect of sustainable supply chain management on circular economy performance mediated by circular economy capability. The objects of this research are 82 courier service companies on Java Island. This research employed quantitative design. The data collection method involved distributing online questionnaires to middle – top managers as respondents. The results show that sustainable supply chain management has a positive effect on environmental performance, then sustainable supply chain management has a positive effect on financial performance. Furthermore, circular economy capability partially mediates the correlation between sustainable supply chain management and environmental performance, and partially mediates the correlation between sustainable supply chain management and financial performance. This research conveys the direction of further research in the same re¬search context.

The performance of sustainable supply chain management today, especially for palm oil, continues to experience a drastic decline from the social, economic, and environmental perspectives. Both the supply and demand sides are undergoing severe disruption due to the COVID-19 pandemic. To survive the COVID-19 situation and afterward, the palm oil industry needs to focus on priority indicators for immediate improvement. For that reason, our study aims to determine the primary indicators used to assess the performance of sustainable supply chain management to improve the palm oil industry's performance immediately. The F-AHP method is used to rank which indicators are focused on the COVID-19 situation and thereafter. The findings of this study designate that there are three main indicators, namely from the economic side (adaptability), the social side (improving employee health and safety), and the environmental side (sustainable supplier management). This finding is beneficial for the industry and for supply chain actors such as suppliers, customers, and the government in taking attitudes and setting policies related to sustainable supply chain management in the face of pandemic.

PurposeThe purpose of this paper is to delve into the intricate depths surrounding the development of sustainable supply chains by conceptualizing the elemental aspects of superior performance in sustainable supply chain management (SSCM).Design/methodology/approachThe paper is conceptual in nature and is grounded in the theories of SSCM and knowledge-based view.FindingsThe findings outline the elemental background processes governing the implementation of SSCM practices and superior performance outcomes. The conceptualization suggests that the superior performance of a sustainable supply chain is elementally dependent on the intricate efforts – to enrich the supply chain knowledge base with perspectives on SSCM. Thereby, these intricate efforts are delineated along the arcs of supply chain leadership, supply chain learning orientation, supply chain knowledge management (SCKM) and supply chain knowledge transfer. As such, while an SSCM orientation within the supply chain leadership is helpful in offsetting the inertia among the supply chain members to channelize intricate efforts in SSCM, the SSCM-based supply chain learning orientation further orientates the SSCM efforts of supply chain members toward the excavation of new knowledge in the frame of SSCM. Subsequently, the arcs of SSCM-based SCKM and SSCM-based supply chain knowledge transfer characterize the finer spaces of knowledge excavating actions, essential for enriching the supply chain knowledge base with perspectives on SSCM.Originality/valueThis conceptualization facilitates intriguing theoretical explanations to the linkage between SSCM implementation and superior performance outcomes. Specifically, from the knowledge-based angle, it delineates the root causes governing the superior/inferior nature of SSCM outcomes.

The construction industry is one of the industries that have a great impact on the economy. A construction supply chain (CSC) is an important process affecting the circular economy (CE) and sustainability in practice. In order to analyze the efficiency of CE and CSC, a performance measurement system (PMS) is needed. At such a point, adopting a PMS to a supply chain at relatively early stages of a project could lead to sustainable supply chain management (SCM). Collaboration between all parties such as designers and contractors will be advantageous to gain competitiveness in the sector. This chapter aims to determine the need of PMS adaptation to construction supply chain process for sustainable and lean construction supply chain management based on the literature review. This chapter is expected to be beneficial for academics, researchers in the relevant field as well as policy makers and professionals.

The construction industry is one of the industries that have a great impact on the economy. A construction supply chain (CSC) is an important process affecting the circular economy (CE) and sustainability in practice. In order to analyze the efficiency of CE and CSC, a performance measurement system (PMS) is needed. At such a point, adopting a PMS to a supply chain at relatively early stages of a project could lead to sustainable supply chain management (SCM). Collaboration between all parties such as designers and contractors will be advantageous to gain competitiveness in the sector. This chapter aims to determine the need of PMS adaptation to construction supply chain process for sustainable and lean construction supply chain management based on the literature review. This chapter is expected to be beneficial for academics, researchers in the relevant field as well as policy makers and professionals.