Abstract

A two-stage (a consensus process and a selection process) approach is proposed to solve multi-criteria group decision making problems under an uncertain linguistic environment. Since achieving general consensus is a desirable goal in group decision making, the proposed method first develops a consensus reaching process in order to reach a satisfactory consensus. Based on the partial order of uncertain linguistic variables, the superiority index of one alternative over another for a given criterion and the overall superiority index of one alternative are defined. Then a procedure based on the superiority indices is described to select the best alternative(s). Given the decision makers’ desire for a consensus solution, a common framework based on the previous consensus model and the selection process is presented. Finally, a practical application is demonstrated to show the effectiveness of the proposed method.

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