A conceptual model of sustainable supply chain management in small and medium enterprises using blockchain technology
This paper proposes a conceptual model of sustainable supply chain management (SSCM) in small and medium enterprises (SME) using blockchain technology (BT). With growing focus on sustainable busine...
Highlights
Sustainable supply chain management (SSCM) has gained substantial attention from both researchers and practitioners
This paper identifies critical success factors that play an important role in adopting sustainable supply chain management using blockchain technology
sustainable supply chain management (SSCM) answers the call for sustainable development by regulators, corporations, and consumers, given that it focusses on a triple bottom-line, namely environmental, social and economic performance (Golicic & Smith, 2013)
Summary
Sustainable supply chain management (SSCM) has gained substantial attention from both researchers and practitioners This paper identifies critical success factors that play an important role in adopting sustainable supply chain management using blockchain technology. The key question is whether the current supply chain information systems can support the information required for the timely provenance of goods and services in a secure manner which is clear and robust enough to trust The solution to this complex problem lies in enhancing supply chain transparency, safety, resilience, and process veracity. These findings will open new frontiers of debate for both academicians and practitioners, for example, issues such as decrease in opportunistic behavior of supply chain members, trust-less environment of transactions, regulatory support for smart contracts, social responsibility of BT, etc.
2729
- 10.5465/amr.1986.4306261
- Jul 1, 1986
- Academy of Management Review
189
- 10.1108/scm-12-2013-0441
- May 6, 2014
- Supply Chain Management: An International Journal
2582
- 10.1016/j.jom.2009.06.001
- Jun 17, 2009
- Journal of Operations Management
361
- 10.1111/j.1745-493x.2009.03173.x
- Sep 11, 2009
- Journal of Supply Chain Management
22
- 10.1002/cpe.4177
- May 23, 2017
- Concurrency and Computation: Practice and Experience
1713
- 10.1371/journal.pone.0163477
- Oct 3, 2016
- PLoS ONE
101
- 10.1108/scm-02-2012-0053
- Sep 23, 2013
- Supply Chain Management: An International Journal
986
- 10.1145/2994581
- Oct 28, 2016
- Communications of the ACM
89
- 10.1016/j.measurement.2015.03.024
- Mar 28, 2015
- Measurement
769
- 10.15623/ijret.2016.0509001
- Sep 25, 2016
- International Journal of Research in Engineering and Technology
- Research Article
8
- 10.1007/s11227-023-05543-2
- Jul 24, 2023
- The Journal of Supercomputing
Supply chain management has become increasingly complex, leading to information loss and delayed transmission, exacerbating the bullwhip effect. Furthermore, the need for more reliable information storage, traceability, and accountability has slowed supply chain management. In this context, blockchain technology (BCT) solves the bullwhip effect problem, as it supports distributed networking, information synchronization among nodes, digital encryption, traceable information, and unchangeable block content. This paper proposes using public blockchain to solve the bullwhip effect problem in the supply chain (SC), which has yet to be discussed in published academic research papers. To this end, a framework has been developed to determine the readiness of a supply chain for blockchain adoption. This framework includes a checklist to evaluate the motivation, timing, and appropriate platform for adopting blockchain. The framework has been validated using a case study of personal computer devices, which were affected by the Covid-19 pandemic and resulted in semiconductors supply chain disruption. The study involved polling four executives The study involved polling four executives (of large organizations in Egypt and some Middle Eastern countries) representing different stages in the supply chain, they are retail, distribution, manufacturing, and supply. The results showed that while the executives recognized the benefits of adopting blockchain, they were still determining if it was the right time for adoption and did not see the technology ready for their supply chains. Finally, some public blockchain platforms were introduced to help businesses choose the most suitable platform for adoption.
- Book Chapter
- 10.1016/b978-0-443-22187-3.00001-1
- Jan 1, 2024
Demand response analysis in microgrids with blockchain: A comprehensive cyber-physical approach
- Book Chapter
4
- 10.1007/978-3-031-30855-0_6
- Jan 1, 2023
Fish products traceability is a sensitive issue for supply chains (SCs) involved in the capturing processes and successful distribution of these commodities. Full transparency and traceability of fish products’ locomotion has a potential to stop the flow of illegally or unethically caught/processed fish. Blockchain technology (BCT) is considered to become a crucial part of the fish traceability solution, providing an end-to-end visibility, thus creating value for all stakeholders, including final consumers. In this study, we are aiming to explore the current state of the BCT implementations to the fish distribution SCs This study applies a systematic literature review (SLR) approach of academic literature to reveal the status quo of BCT adoption in the fish and seafood SC cases, revealing the opportunities it holds in improving the levels of traceability, as well as the challenges that were identified in extant literature that need to be addressed throughout the development of the fish industry applications.
- Research Article
76
- 10.3390/su14084862
- Apr 18, 2022
- Sustainability
In an era where environmental and social pressures on companies are increasing, sustainable supply chain management is essential for the efficient operation and survivability of the organizations (members of the chain). Digital transformation and the adoption of new technologies could support the development of sustainable strategies, as they support supply chain processes, decrease operational costs, enable control and monitoring of operations and support green practices. The purpose of this paper is to explore the relationship between sustainable supply chain management and digital transformation through the adoption of specific technologies (Blockchain technology, big data analytics, internet of things). It aims at theory building and the development of a conceptual framework, enabling the explanation of under which circumstances the above combination could lead to the development of sustainable performances. It also aims to examine how companies can increase their competitive advantage and/or increase their business performance, contributing both to academics and practitioners. After conducting a literature review analysis, a significant gap was detected. There are a few studies providing theoretical approaches to examining all three pillars of sustainability, while at the same time analyzing the impact of big data analytics, internet of things and blockchain technology on the development of sustainable supply chains. Aiming to address this gap, this paper primarily conducts a literature review, identifies definitions and theories used to explain the different pillars of flexibility, and examines the effect of different technologies. It then develops a theoretical conceptual framework, which could enable both academics and practitioners to examine the impact of the adoption of different technologies on sustainable supply chain management. The findings of this research reveal that digital transformation plays an important role to companies, as the combination of different technologies may lead to the development of significant capabilities, increasing sustainable performances and enabling the development of sustainable strategies, which can improve companies’ position in the market.
- Research Article
26
- 10.1016/j.clet.2021.100302
- Dec 1, 2021
- Cleaner Engineering and Technology
Analysis of enablers of sustainable supply chain management in electronics industries: The Indian context
- Research Article
185
- 10.1007/s12063-021-00180-5
- Jan 27, 2021
- Operations Management Research
Blockchain technology, is conceptualised as a type of disruptive technology and is regarded as one of the prime tools of Industry 4.0 today. The varied features of Blockchain like smart contract, decentralisation, transparency, traceability, data immutability and data privacy along with a consensus mechanism make it suitable to be utilized in the complex and multi—echelon supply chains of today. These factors improve the production processes and make the existing supply chains agile, resilient and responsive in the long term. Blockchain also add an aspect of sustainability which correlates with the phenomenon of circular economy in today’s world. Hence firms should compare and evaluate the significance of the traditional supply chain and blockchain-enabled supply chain in bringing the concept of sustainability in the supply chain today. This paper aims to highlight the benefits of blockchain in supply chain management with the help of a literature review along with opinions of experts from the agricultural sector. The key benefits identified are data privacy, decentralisation, immutability of data, smart contract, improved sustainability, building of resilient supply chains, transparency and shared database. These potential benefits of blockchain are assessed using the analytical hierarchical process technique. Global desirability index for traditional supply chain and blockchain—enabled supply chain is calculated. The high value of global desirability index of the blockchain-enabled supply chain over the traditional supply chain suggests that the application of blockchain technology in the supply chain is justified for bringing sustainability in the supply chain. This study aims to offer meaningful implications for practitioners so that they can take suitable measures for adoption of this technology.
- Conference Article
- 10.1109/sceecs61402.2024.10482345
- Feb 24, 2024
Towards Resilient Agricultural Supply Chains: A Framework for Validating the Impact of Blockchain Technology on Sustainability
- Research Article
- 10.1016/j.jenvman.2025.124225
- Feb 1, 2025
- Journal of environmental management
Exploring the effect of supply chain integration and supply chain transparency on SME environmental performance under conditions of environmental unpredictability.
- Research Article
150
- 10.1007/s10479-021-04129-6
- Jul 1, 2021
- Annals of Operations Research
Abstract The study investigates the relationship between the information and communication-enabled supply chain integration (SCI) and sustainable supply chain performance (SSCP). Moreover, to the best of our knowledge, there is no empirical evidence on the impact of blockchain technologies (BT) on the SSCP. Therefore, the primary aim of this study is to assess the relationship between BT and SSCP. More specifically, the study was conducted to examine the direct influence of BT on SCI and SSCP and the interactive effect of BT and SCI on SSCP. Based on the dynamic capability theoretical lens, the present study conceptualizes the use of BT as a specific IT resource to collaborate and reconfigure the ties with the upstream and downstream supply chain members to achieve SSCP. The results of the study support the hypothesis stating that BT positively influences the SSCP. The results recognize the role of SCI as a significant mediating variable between the BT and SSCP. The result indicates the strong influence of SCI with full mediation effect on the relationship between the BT and SSCP.
- Conference Article
29
- 10.1109/temscon47658.2020.9140121
- Jun 1, 2020
In recent years, information technologies have attained remarkable advantages in promoting the development of sustainability in agriculture. However, challenges still exist in technology implementation, which mainly involves biased points of view, initially higher costs, uncertainty, lack of transparency, and trust. To tackle these challenges, recent research attempts to introduce blockchain technology, combined with ICT, to promote sustainable e-agriculture. Blockchain technology, due to its distributed network system, is believed to enable a more transparent supply chain and rebuild trust between members. Therefore, blockchain-enabled e-agriculture is widely considered as the next step towards sustainable agriculture. Realistically, implementing blockchain technology still offers some key issues, and a new perspective about sustainable data management systems is needed. In this paper, data demands from all related parties who care about sustainability achievements in the agricultural sector are taken into consideration. The paper proposes an overall system approach to insert blockchain technology into the current agri-food supply chain. It provides interesting insights about how to achieve sustainability, by creating a new value mechanism among blockchain network members.
- Research Article
1
- 10.4102/jtscm.v16i0.708
- Sep 22, 2022
- Journal of Transport and Supply Chain Management
Background: This article inspects the internal constituents on employees’ aptitudes and trepidations (EATs) for the adoption of enterprise application architecture (EAA) for supply chain management (SCM) in small and medium enterprises (SMEs) within Capricorn District Municipality. EATs trait origins widespread destruction and inflict in the adoption of EAA if not managed amicably, unless, the enterprise accentuate the importance of the 4th Industrial revolution with careful planning to deal with the aftermath and mitigate the inspirations instinctively. Thus, the logistics of EAA adoption is one of the main activities in information technology (IT) that requires meticulous knowledge in algorithms for a successful SCM.Objective: The principal objective of this study is to determine whether EATs affect the adoption of EAA for SCM in SMEs and to identify gaps and institute state of the art in research for future studies.Method: This study adopts a descriptive research method with the use of 310 respondents targeted at both SME owners and managers, sculpted over quantitative research. Based on the analyses of data, the linear regression model is executed. As a result, the author realised that ‘EATs affect the adoption of EAA’ as a dominant research focus of these studies. In this study, the response EATs as a primary influencer of the adoption of EAA, considered on linear regression model for attainable SCM. In practice, SMEs should link EAA to new technologies, enterprise capabilities, objectives and strategies, as well as the existing culture and performance philosophies.Results: The SMEs’ success in SCM activities is dependent on employees’ perceptions, attitudes, motivation and learning abilities that could ease the narratives on the adoption of EAA.Conclusion: These results provide the following comprehensions for future research: applying simplicity by getting them on board, introducing EAA through different channels of learning, building a coalition of willing mindsets, motivating its purpose and celebrating small progress. The research provides a profound understanding relevant in the contextual background to SMEs to adopt EAA for SCM that depends on the enterprise resources (ERs) acquisition and\or availability.
- Research Article
1
- 10.56457/jimk.v12i1.523
- Jun 2, 2024
- Kontigensi : Jurnal Ilmiah Manajemen
This bibliometric study entails an analysis of publications about green supply chain management (GSCM) within small and medium enterprises (SMEs). The research aims to scrutinize the research performance concerning GSCM in SMEs. This study identifies countries, leading journals, scholars, and research themes. This research adopts bibliometric methods to focus on publications between 2007 and 2024, sourced from the Scopus database and limited to English-language publications. The document type analyzed is articles, yielding 133 qualifying articles for analysis using Rstudio and VOSviewer. Results indicate rapid growth in studies on GSCM in SMEs since 2007. Influential countries in the realm of GSCM within SME contexts include China, Indonesia, India, Malaysia, and the United Kingdom. Furthermore, the Journal of Cleaner Production and author Le TT emerge as the most prolific scholarly output in this domain. Supply Chain Management, GSCM, and SMEs are frequently recurring keywords, totalling 407 keyword link strengths. Keyword analysis over time indicates a trend towards adopting newly pertinent terms such as human resources, technology, circular economy (CE), trade, and business. Thus, utilising GSCM signifies promising prospects for SMEs in the future. This study adopts bibliometric methods based on document-type articles from the Scopus database collected as of March 15, 2024. Publications based on document types such as conference papers, conference reviews, book chapters, and sources outside the Scopus database, such as WoS, are disregarded in this research. The study reveals that the sustainable implementation of GSCM in SMEs is an emerging requirement and complex to manage for SMEs, necessitating new concepts and appropriate strategies for implementation. This study objectively evaluates research progress in GSCM within SMEs, highlighting research achievements and gaps while discussing contributions to the scholarly community.
- Research Article
6
- 10.7441/joc.2022.03.06
- Sep 30, 2022
- Journal of Competitiveness
This research investigated Supply Chain Management (SCM) in Small and Medium Enterprises (SMEs) in Thailand, Slovakia, and Poland and compared the SCM practices among the three countries. The sole purpose was to first determine the various factors that influence SCM operations and SCM practices in each of the countries and then find out whether there is a difference among the three countries in terms of SCM operations and practices. The study was conducted using primary data collected from SME management personnel from the three countries. A structured questionnaire was used to collect the data using a 5-point Likert scale. The data was analyzed using multi-group Structural Equation Modeling (SEM). The results of the study indicated that supply chain management practices and operations adopted by the small and medium enterprises in Thailand, Slovakia, and Poland were invariant. The environmental sustainability elements in SCM and the social aspects of sustainability in SCM have positively influenced SCM practices in all countries. The study recommended that SMEs in the countries should consider adopting the factors that support SCM, operationalizing the SCM through enhancing the capabilities of the end-user, and vitally taking into consideration the environmental sustainability elements in SCM, such as environmentally-friendly production processes, taking action towards waste management, and adopting production processes that inhibit the emission of harmful substances into the atmosphere by encouraging the implementation of policies that foster the use of renewable energy sources in production.
- Research Article
125
- 10.3390/su10041143
- Apr 11, 2018
- Sustainability
The sector of small and medium-sized enterprises (SMEs) plays a key role in the economies of all of the countries in the world. These entities constitute the basis for the development of the national and global economies. In a contemporary complex and competitive business environment, the adaptation of appropriate strategies is a particularly important effort to furthering the development of companies from the SMEs sector. In this context, the application of the concept of sustainable supply chain management (SCM) in the operation strategy of SMEs seems to be a very important function. This supply chain also covers all three aspects of sustainable development: business, environmental, and social. The purpose of this article is to present the current state of the research in sustainable development in relation to managing the supply chain of SMEs, as well as the empirical findings in this area. The results found that all of the sustainability areas were very important in the supply chain management practices of the studied SMEs, despite the imbalance described in the literature. The study also presents the most important elements in the particular sustainability areas of SCM and SMEs.
- Research Article
18
- 10.1007/s43926-023-00040-7
- Sep 28, 2023
- Discover Internet of Things
The supply chain network is one of the most important areas of focus in the majority of business circumstances. Blockchain technology is a feasible choice for secure information sharing in a supply chain network. Despite the fact that maintaining security at all levels of the blockchain is difficult, cryptographic methods are commonly used in existing works. Effective supply chain management (SCM) offers various benefits to organizations, such as enhanced customer satisfaction, increased operational efficiency, competitive advantage, and cost reduction. Potential SCM for agricultural and food supply chains needs distributors, coordination and collaboration among farmers, retailers, and stakeholders. The use of technology like Block Chain (BC), sensors, and data analytics, can boost traceability and visibility, decrease waste, and ensure safety and quality throughout the supply chain. Therefore, this study develops a Hunger Games Search Optimization with Deep Learning Model for Sustainable agricultural and food Supply Chain Management (HGSODL-ASCM) technique. The fundamental goal of the HGSODL-ASCM technique is to improve decision-making processes for agricultural and food commodity production and storage in order to optimise revenue. In the provided HGSODL-ASCM technique, a bidirectional long short-term memory (Bi-LSTM) model is built to determine the amount of productivity and storage required to maximise profit. In order to boost the performance of the Bi-LSTM classification process, the HGSO algorithm has been utilized in this work. The presented HGSODL-ASCM technique can independently achieve the SCM policies via interaction with complicated and adaptive environments. A brief set of simulations were performed to ensure the improved performance of the HGSODL-ASCM technique. The simulation results demonstrated how superior the HGSODL-ASCM method is to other methods already in use.
- Research Article
2
- 10.30638/eemj.2017.219
- Jan 1, 2017
- Environmental Engineering and Management Journal
This study was aimed at eliciting the perception of practitioners on sustainable supply chain management in small and medium enterprises (SMEs). A total of 15 companies from the SMEs in Malaysia were selected. 5 of these companies serve as suppliers to larger firms within and outside Malaysia, another 5 as manufacturers, and the rest as reverse logistics companies (collectors and recycling plant operating companies). All the companies were selected based on their involvement in sustainable supply chain management. A structured interview was conducted to uncover their perceptions and challenges in sustainable supply chain management. Feedback from the conducted interview revealed that most of the practitioners from these companies believe that sustainable supply chain management requires well-structured and efficient supply chain integration. In essence, this study enhanced the understanding of the requirements for an efficient sustainable supply chain management in the SMEs of a developing country and sustainable manufacturing in general.
- Research Article
- 10.21776/ub.afssaae.2023.006.03.3
- Sep 30, 2023
- Advances in Food Science, Sustainable Agriculture and Agroindustrial Engineering
Supply chain benchmarking of agroindustry can be done by emphasizing the perspective of sustainability. This paper aimed to analyze the efficiency of Sustainable Supply Chain Management (SSCM) in Micro, Small, and Medium Enterprises (MSMEs) and provided a prospective benchmark with the potato chips industry as a study case. Program Evaluation and Review Technique (PERT) estimated future input and output values to obtain prospective benchmarks and be added to the DEA formula later. Analytical Hierarchy Process (AHP) and Data Envelopment Analysis (DEA) methods were used to measure SSCM performance. The results showed that 17 of 20 Decision-Making Units (DMUs) were efficient (score 1). The other 3 DMUs were classified and got an efficiency score of 0.965, 0.955, and 0.995. In future estimates calculation, the efficiency score of one of the inefficient DMUs has changed to 1, while the other two got the scores of 0.996 and 0.980. The limitation of this research mainly comes from the scope of assessment, which is limited to the supply chain’s downstream sector and assesses only a limited number of MSMEs in a particular region. SSCM efficiency measurement variables were adjusted to be assessed and applied to MSMEs. PERT was also beneficial to gain future estimates of the assessment scope.
- Research Article
11
- 10.3390/su16020506
- Jan 6, 2024
- Sustainability
Sustainable supply chain management (SSCM) integrates economic, social, and environmental goals within the supply chain to enhance long-term performance. It assists organizations in monitoring their performance concerning social, environmental, and economic factors to bolster sustainability. Yet, implementing SSCM poses significant challenges for most organizations, particularly small and medium-sized enterprises (SMEs). This study aims to identify key barriers and strategies for overcoming them in SMEs. A thorough literature review revealed 80 barriers across nine categories: technological, economic and financial, supplier, information, market and networking, human resources, social and cultural, regulatory and institutional, and organizational barriers. Eight experts from SMEs in focus group discussions considered 55 relevant barriers and prioritized them using the best–worst method. Then, based on the top 15 barriers they deemed key, they adapted and improved 24 strategies based on the literature that, in their opinion, could support the implementation of and improve the SSCM in SMEs. The findings from this study highlight economic and financial barriers as the foremost challenges to the implementation of SSCM, mainly due to the lack of funding and capital to make changes in activities to include sustainability. The findings are valuable for SMEs seeking to implement SSCM, offering insights into potential barriers and strategies for surmounting them. Moreover, this study provides a structured approach that can be replicated to identify the most pressing barriers to overcoming and improving long-term sustainability.
- Research Article
5
- 10.1186/s13731-024-00388-2
- Jun 28, 2024
- Journal of Innovation and Entrepreneurship
This study examines the supply chain management of micro, small, and medium enterprises (MSMEs) in Africa, aiming to demonstrate the patterns of publication in this field. An extensive examination of bibliometric analysis has been conducted using 338 published works obtained from the Dimensions database over the last 20 years. The study was conducted based on publications, sources, authors, and institutions as the primary units of analysis. The study determined the leading journals, prolific authors, partnering countries, and organizations involved in research on supply chain management specifically focused on micro, small, and medium enterprises (MSMEs) in Africa. Furthermore, it has been uncovered that the investigation of supply chain management in MSMEs in Africa needs to be revised in comparison to that of larger organizations. Moreover, publications in the field are not only insufficiently accessible, but also authored by scholars who are not of African descent. Given the crucial role of MSMEs in the African economy, scholars in this field are encouraged to prioritize research on the supply chain management of MSMEs as a critical issue for the twenty-first century. Furthermore, researchers are recommended to do additional analyses utilizing alternative databases such as Web of Sciences and Scopus.
- Research Article
- 10.24052/jbrmr/v16is01/art-04
- Oct 15, 2021
- Journal of Business & Retail Management Research
The adoption of enterprise application architecture (EAA) for supply chain management (SCM) in small and medium enterprises (SMEs) was influenced by the owner’s physiognomies and incitements (OPIs) on a routine basis. The study employs a quantitative approach based on a linear regression model, which uses diagnosis tests “Cronbach's Alpha, normal distribution, and Kolmogorov-Smirnov test” that makes descriptive statistics possible on Pearson correlations, analysis of variance (ANOVA), Pearson's Coefficients, and linear regression. The study examines whether OPIs affect the adoption of EAA for SCM in SMEs within Capricorn District Municipality. The paper exploits the original data set of 310 SMEs, targeting predominantly both SMEs’ owners and managers to run linear regression models with the dependent variable “actual adoption of EAA” and independent variable “OPIs”. A novel piece of authenticity for the models is the incorporation of OPIs within the SCM activities and whether there were any, collaborative influences affecting the adoption of EAA. The findings have a bearing on SMEs’ SCM growth strategies, directed towards the technology acceptance model.
- Book Chapter
1
- 10.1007/978-3-030-64849-7_15
- Jan 1, 2020
This article studies the adoption of blockchain technology in Indian Micro, Small, and Medium Enterprises (MSME) in the context of innovations in supply chain management (SCM) using blockchain technology. Besides finance, SCM is one of the main areas where disruptive innovations based on blockchain technology are going to be deployed. Blockchain technology’s unique proposition lies in the attributes of trust, transparency, traceability, immutability, and decentralization. MSME’s form the backbone of the Indian economy. This article provides a socio-technical factors-based analysis of the adoption of blockchain technology in Indian MSME, particularly in a SCM context. Sustainability is an important variable that is expected to moderate the relationship between socio-technical factors and large-scale adoption. The relationships are tested via a survey of professionals in MSMEs in India who are both familiar with blockchain technology and sustainable SCM. This study shall offer a deeper understanding of the application of socio-technical systems theory for the adoption of blockchain technologies by MSMEs in India.
- Research Article
86
- 10.3390/su10051654
- May 21, 2018
- Sustainability
In the context of the Chinese government’s strategy for sustainable development, the study of sustainable supply chain management (SSCM) for enterprises has important practical significance. Drawing data from 172 Chinese firms, the model studied the moderating role of firm size on the SSCM practices and the sustainable performance of the firms (economic, environmental, and social), using hierarchical regression analysis on SPSS 22.0. The results suggest that SSCM practices and firm size are positively related to the firm’s environmental and social performance. Firm size moderates the effect of SSCM practices on economic performance. Additionally, SSCM internal practices have a significant positive impact on the economic performance of large enterprises, but not so much on the economic performance of the Small and medium enterprises(SMEs). This paper proposes a comprehensive SSCM practice performance model that identifies firm size as a moderating role. Through research on the moderating effect of firm size, the implementation and recommendation of SSCM for different firm size are given.
- Research Article
18
- 10.3926/jiem.2517
- Jul 26, 2018
- Journal of Industrial Engineering and Management
Purpose: Service industry is a massive sector accounting for about two-thirds of GDP of developed economies and is the field of an intensive competition between service companies and their supply chains. As a result, service supply chain management has become a subject of growing interest to researchers and business analysts. Healthcare industry is among the largest service industries with the highest potential for improvement in sustainability performance. The purpose of this study was to identify the concepts influencing the sustainability of hospital supply chain and provide a causal model for sustainable supply chain of hospital service.Design/methodology/approach: In this study, concepts that influence the sustainability of a hospital service supply chain were identified by in-depth interviewing of 18 experts in hospitals of Kerman, Iran. Delphi method was used to reorganize the initial concepts into 15 concepts. Finally, the Intuitionistic Fuzzy Cognitive Map (IFCM) method was used to develop the causal model of sustainable supply chain management for hospital service.Findings: Delphi method was used to reorganize 68 initial concepts into 15 concepts Contains: demand management, resource and capacity management, customer relationship management, supplier relationship management, service management, information management, financial performance management, Attention to the environment, contamination, energy consumption, legal requirements, employees, community and stakeholders, social accountability and business ethics. The results indicate that service delivery management is highly central among other concepts.Originality/value: with focusing on concepts such as service management, and capacity and resources management, The sustainability of the hospital supply chain can be improved.
- Research Article
- 10.24052/bmr/v12nu01/art-22
- Jun 10, 2021
- The Business and Management Review
The adoption of enterprise application architecture (EAA) for supply chain management (SCM) in small and medium enterprises (SMEs) is influenced by the Owner’s Physiognomies & Incitements on a routine basis. EAA is essential for optimum SCM performance since it enlightens and enhances enterprise services, software, and hardware. The purpose of this study is to examine the Owner’s Physiognomies & Incitements for using EAA for SCM in SMEs in the Capricorn District Municipality. The empirical analysis is presented using data from a dissertation for a master's degree in commerce from 2018 to 2020. The study employs a quantitative approach based on a linear regression model. Cronbach's Alpha, descriptive statistics on the normality test, the Kolmogorov-Smirnov, Pearson Correlations, analysis of variance (ANOVA), Pearson's Coefficients, and linear regression are all included. Empirical investigation demonstrates that both the Owner’s Physiognomies & Incitements are directly associated with EAA adoption. Overall, the model accounts for a substantial proportion of the variation in EAA adoption for SCM in SMEs. This work leads to the conclusion that there is a positive correlation between variables. The findings of this study will confirm the positive and negative impact of owner physiognomies and incitements on the adoption of EAA for SCM in SMEs. More research is required to examine the links between psychographic and behaviouristic owner incitements.
- Research Article
- 10.31849/jieb.v21i1.17184
- Mar 29, 2024
- Jurnal Ilmiah Ekonomi Dan Bisnis
This study examines the financial management of Micro Small and Medium Enterprises (MSMEs) in Indonesia and Malaysia which are the drivers of the economy in both countries, but this sector has not been able to become an independent sector and become the foundation of the national economy in both countries. The problem is that financial management in Micro Small and Medium Enterprises (MSMEs) ignores the importance of financial management standards, the problem is that poor financial management makes Micro Small and Medium Enterprises (MSMEs) insignificant in advancing the economy. The method used is descriptive qualitative with a case study approach. Data were obtained from MSME actors by distributing questionnaires and interviews. The results of this study indicate that MSME financial management in Indonesia is not as good as Micro Small and Medium Enterprises (MSMEs) in Malaysia, meaning that Malaysia has better MSME management, this can be seen from various research indicators, namely: planning indicators, budget use, recording, reporting and controlling. Micro Small and Medium Enterprises (MSMEs) in Indonesia and Malaysia when compared to Indonesian Micro Small and Medium Enterprises (MSMEs) do not have good planning, have not carried out standard records, standardized reporting, are not concerned with standard financial statements, balance sheets, profit and loss, cash flow, do not have or install systems in their business units, such as control of systems and procedures, billing records of sales notes, it is very clear that Micro Small and Medium Enterprises (MSMEs) in Indonesia have not done so. Meanwhile, from the other side, when compared to Indonesian MSME respondents, the level is very small, more so for micro cart businesses, small shops that are not in the form of their own buildings, the context is very small. In Malaysia, micro, small and medium enterprises are not comparable to the conditions in Indonesia, while in Malaysia, the Micro Small and Medium Enterprises (MSMEs) already have a more appropriate place. Thus, it is easier for Micro Small and Medium Enterprises (MSMEs) in Malaysia to get banking support, while Micro Small and Medium Enterprises (MSMEs) in Indonesia are still difficult to upgrade and are still difficult to enter the bank compared to Malaysia.
- New
- Research Article
- 10.1080/23322039.2025.2582893
- Nov 6, 2025
- Cogent Economics & Finance
- New
- Research Article
- 10.1080/23322039.2025.2581511
- Nov 6, 2025
- Cogent Economics & Finance
- New
- Research Article
- 10.1080/23322039.2025.2582275
- Nov 6, 2025
- Cogent Economics & Finance
- Research Article
- 10.1080/23322039.2025.2578342
- Oct 29, 2025
- Cogent Economics & Finance
- Research Article
- 10.1080/23322039.2025.2577909
- Oct 29, 2025
- Cogent Economics & Finance
- Research Article
- 10.1080/23322039.2025.2571402
- Oct 22, 2025
- Cogent Economics & Finance
- Research Article
- 10.1080/23322039.2025.2571863
- Oct 18, 2025
- Cogent Economics & Finance
- Research Article
- 10.1080/23322039.2025.2571401
- Oct 17, 2025
- Cogent Economics & Finance
- Research Article
- 10.1080/23322039.2025.2570790
- Oct 13, 2025
- Cogent Economics & Finance
- Research Article
- 10.1080/23322039.2025.2566226
- Oct 13, 2025
- Cogent Economics & Finance
- Ask R Discovery
- Chat PDF
AI summaries and top papers from 250M+ research sources.