Abstract

Chatbots are a part of artificial intelligence (AI) computer software which can attempt to communicate through text or voice technology. The idea behind Conversation is artificial intelligence that analyzes customer data and responds to it. Contacting customers doing the live chat has become a way to provide true customer services are in many retail environments. Today, human communication tools are often replaced by chat or chat software; this is often an artificial intelligence (AI)-based machine designed to communicate with humans through natural language.. (Adam M et al.). To contribute to the knowledge of this new research area, we present the research in the form of future directions and problems that will be addressed through research interviews. A computer architecture specifically to reoccur a talk with a human user on the global Internet. Social factors and relationships: Chatbots facilitate change and increase social awareness. Key Words: artificial intelligence, chatbots, natural language processing, robots

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.