Abstract
Recent research on group demography demonstrates that an increase in demographic diversity has both positive and negative effects on group effectiveness. These studies have linked increased group diversity with an increase in creative thinking and innovation, a decrease in intra‐group cohesion, and an increase in intragroup conflict. The cognitive processing framework proposed in this paper integrates these results into a coherent understanding of the effects of diversity on groups. The cognitive framework provides an explanation of group diversity effects and it suggests ways to minimize the negative effects of group diversity.
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