A Call to Action: Using and Extending Human-Centered Design Methodologies to Improve Mental and Behavioral Health Equity.
Mental health disparities directly tie to structural racism. Digital mental health (DMH), the use of technologies to deliver services, have been touted as a way to expand access to care and reduce disparities. However, many DMH fail to mitigate the persistent disparities associated with structural racism that impact delivery (e.g., costs, dependable internet access)–and may even exacerbate them. Human-centered design (HCD) may be uniquely poised to design and test interventions alongside, rather than “for,” marginalized individuals. In employing HCD methodologies, developers may proceed with a vested interest in understanding and establishing empathy with users and their needs, behaviors, environments, and constraints. As such, HCD used to mindfully address structural racism in behavioral health care may address shortcomings of prior interventions that have neglected to elevate the voices of marginalized individuals. We argue that a paradigm shift in behavioral health services research is critically needed–one that embraces HCD as a key methodological framework for developing and evaluating interventions with marginalized communities, to ultimately promote more accessible, useful, and equitable care. The current commentary illustrates practical examples of the use of HCD methodologies to develop and evaluate DMH designed with marginalized populations, while also highlighting its limitations and need for even greater inclusivity. Following this, calls to action to learn from and improve upon HCD methodologies will be detailed. Acknowledging potential limitations of current design practices, methodologies must ultimately engage representative voices beyond research participation and invest in their active role as compensated and true collaborators to intervention design.
- Research Article
1
- 10.2196/77062
- Oct 27, 2025
- Journal of Medical Internet Research
BackgroundSexual minority youth, particularly sexual minority youth of color, report elevated mental health challenges and persistent barriers to care. The COVID-19 pandemic exacerbated these disparities and catalyzed a shift toward digital health and digital mental health services. This rapid transition has made it challenging to understand digital exclusion and the digital divide.ObjectiveThis cross-sectional study identified the prevalence of digital health and digital mental health service use among US adolescents during the COVID-19 pandemic and examined heterogeneity by sexual orientation, race and ethnicity, and their intersection.MethodsNationally representative data were obtained from the 2021 Adolescent Behaviors and Experiences Survey (N=7705). Weighted distributions of digital health and digital mental health use were calculated, and modified Poisson regression models estimated adjusted prevalence ratios (aPRs) by sexual orientation, race and ethnicity, and their intersection.ResultsAcross the sample, digital health and digital mental health use were 25.8% and 8.5%, respectively. (All percentages reported are weighted estimates.) Digital mental health use was 5.6% among heterosexual participants and 18.1% among all sexual minority youth. In adjusted models, sexual minority subgroups had higher prevalence of digital mental health use than heterosexual peers (lesbian, gay, and bisexual [LGB]: aPR 2.60; sexually diverse: aPR 2.41; all P≤.05). This pattern held among White, Black or African American, and multiracial LGB participants. Digital mental health use was 10.2% among White participants and ranged from 4.8% to 15% among racially or ethnically minoritized participants. Black or African American, Hispanic or Latino, and Asian or Pacific Islander participants had lower prevalence of digital mental health use than White peers overall (Black or African American: aPR 0.70; Hispanic or Latino: aPR 0.55; Asian or Pacific Islander: aPR 0.48; all P≤.05) and among sexual minority youth (Black or African American: aPR 0.60; Hispanic or Latino: aPR 0.35; Asian or Pacific Islander: aPR 0.23; all P≤.05). Racial and ethnic disparities in digital mental health use were pronounced among LGB (Hispanic or Latino: aPR 0.52; P≤.05) and sexually diverse participants (Black or African American: aPR 0.36; Hispanic or Latino: aPR 0.17; Asian or Pacific Islander: aPR 0.10; all P≤.05), but not heterosexual participants. Digital health use did not differ by sexual orientation. However, Black or African American and Hispanic or Latino participants had lower prevalence of digital health use than White peers (28.8%) overall (Black or African American: aPR 0.76; Hispanic or Latino: aPR 0.78; all P≤.05) and among heterosexual (Black or African American: aPR 0.73; Hispanic or Latino: aPR 0.80; all P≤.05) and sexual minority youth participants (Hispanic or Latino: aPR 0.75).ConclusionsDigital platforms offer promise for expanding access to mental health care among sexual minority youth, but persistent inequities must be addressed. Cocreation with lived-experience experts may be critical to ensure digital services are trusted, inclusive, and accessible for all youth.
- Front Matter
46
- 10.1002/wps.21058
- Jan 14, 2023
- World Psychiatry
The potential of digital mental health to increase access to and quality of care has gained traction with the rise of smartphones and accelerated with the spread of telehealth during the COVID-19 pandemic. With at least 80% of the global population now owning a device able to capture digital phenotyping signals, analyze data, and run mental health apps, excitement about the imminent arrival of personalized, preventive and precision psychiatry is understandable. Yet, by nearly all outcome metrics, digital mental health is not transforming care1. Whether measured in global trends of deaths from suicide or rising rates of depression, especially among younger people who are often the first to use digital tools, it is clear that the proclaimed paradigm shift is paused2. The very people who require mental health care the most, underserved populations, have not experienced a rise in access or boon in outcomes, and the burden of mental illness in low- and middle-income countries remains as high as ever. Billions of dollars of resources have been poured into health apps, algorithms and devices with the assumption that later, with a simple step, all people would "cross over" or "trickle across" the digital divide and catch up. However, a variety of digital disparities are now emerging, which are troubling but perhaps also addressable. A focus on supporting digital literacy, improving privacy/evidence for these tools, and creating clinical connections each provides tangible steps for more equitable and impactful digital mental health. As smartphone penetration has accelerated in all countries around the world, blaming the digital divide on a lack of access to devices has become untenable. This narrative now covers lack of Internet access, especially in rural areas. While this is indeed a barrier still requiring work today3, it is one that can and will probably be quickly addressed. But, behind access to the Internet, lies a more challenging first inequity – that concerning digital self-determination. Just as self-determination theory highlights the need for autonomy, competence and connection for psychological thriving, the same is necessary for any digital mental health tools, be they anything from smartphone apps to virtual reality headsets. While the data remain aloof as the topic has not yet been well explored, digital self-determination and the related sub-component of digital literacy remain underdeveloped in populations with the greatest mental health needs4. People may have a smartphone today, but there has not been a concomitant investment in people themselves to ensure that they can equitably engage and benefit from digital mental health tools. Evidence that older adults may find digital health tools more challenging, or that people from underserved backgrounds may engage less certainly, reflects issues with flawed designs of technology and a lack of community engagement, but may also reflect deeper inequities around educational opportunities that today's digital mental health approaches have not yet addressed5. Digital self-determination also means that people may say "no" to using technology for their mental health, and we should honor their choices and voices. A leading reason why people often say "no" is that today digital mental health tools have privacy practices compounded by limited evidence of efficacy. One of the clearest examples of inequity is the lack of privacy offered by most mental health apps. A report by the Mozilla Foundation in March 2022 highlighted ongoing privacy risks among well-known mental health apps. Around the same time in 2022, the suicide hotline service Crisis Textline agreed to stop sharing users' text messages with an outside company after public outcry. The finding that less than 15% of people in the US and UK are willing to share anonymized personal health information with a company for the purposes of improving health care provides a tangible target for improvement6. The lack of trust engendered in health care technology must be reversed, and this can occur with better practices by app developers, demands for privacy by patients and clinicians, and regulation from governments. Without trust, there is no health or mental health, and it is understandable that people do not want their most private and vulnerable information shared in today's digital mental health ecosystem. Furthermore, despite bold claims of efficacy on their websites, most studies in the mental health field do not recruit or sample from the patients with the highest unmet health care needs7. This clear lack of representativeness may explain why many digital technologies fail to offer impressive results in the real world when deployed outside clinical trial conditions. Digital mental health tools need not be perceived as second-class treatments to be utilized when a clinician is not available, but should strive for excellence that exceeds current standards of care. A more subtle but equally insidious bias rests in magnifying current inequalities when machine learning or artificial intelligence algorithms are trained on non-representative populations. As we think of the next generation of studies that can help reverse inequities, it is critical not to justify lower-quality research with the assumption that a digital intervention is better than nothing. If people have a phone, there are many free and effective interventions that can serve as an active control condition (or a digital placebo) to enable actual assessment of efficacy. Coming to the third above-mentioned inequity, connections matter. As isolation and loneliness are recognized as public health threats, digital health tools will be most impactful when they help people form strong social connections instead of motivating them to continue focusing inward. The full potential of remote monitoring innovations, such as digital phenotyping and wearable sensors, as well as digital behavioral interventions, can only be realized when these are well integrated into care and treatment plans. That means that apps, devices and programs must transfer data to and from electronic medical records and that health workers and their workflow must be part of the design process. Yet, less than 25% of apps today even allow such interoperability8, and, when supported at one major academic hospital, only 1% of people chose to link their app to their electronic health record9. Related, clinicians need training and support to incorporate such new digital health tools. A new workforce will be necessary, with a focus on peer support workers who may mirror the populations that are most impacted by a lack of access to and/or comfortability using technology, and who are ready to provide digital skill training and support. Achieving optimal health, including mental health, means that we must address social/political determinants of health. Technology literacy now is considered a social determinant of health. It also impacts important aspects of people's lives, such as access to competitive employment, education, and even supportive services such as housing or access to other people, as clearly emerging during the COVID-19 pandemic. All of these aspects directly impact mental health and are as critically important as any clinical-focused use. Acknowledgment and integration of these social determinants can make digital tools more relevant and useful to a broader swath of the population with the highest need. Thus, supporting digital self-determination should be the first priority, as it will create demand for new privacy protections, inform how the next generation of evidence will generate the highest quality of representative research, and ensure that new health care services are created to serve people with the highest needs. Developing a new generation of digital mental health tools/services to support more accessible, effective and equitable care is the true innovation ready to be stoked today by each person who becomes empowered to connect, set up, engage, start/stop, and demand more from mental health technology.
- Research Article
15
- 10.1177/20552076221102253
- Jan 1, 2022
- Digital Health
ObjectivesThe impact of the COVID-19 pandemic on population mental health has highlighted the potential for digital mental health to support the needs of those requiring care. This study sought to understand the digital mental health experiences and priorities of Canadians affected by mental health conditions (i.e. seekers, patients, and care partners).MethodsA national cross-sectional electronic survey of Canadians was administered through a market research firm's survey panel. Seekers, patients, and care partners were asked about their digital mental health experiences (e.g. uptake, barriers to access) and priorities. Survey responses were summarized using descriptive statistics.ResultsOverall, 1003 participants completed the survey. 70.2% of participants routinely use digital mental health supports to support themselves or those they care for; however, only 28.6% of participants are satisfied with the available digital mental health supports. Most participants (73.3%) have encountered some barriers when accessing digital mental health supports. Awareness of digital mental health supports was a top barrier identified by participants. The top digital mental health priorities consisted of digital mental health curation, navigation, and a digital mental health passport.ConclusionsMost participants use digital mental health supports for themselves or others, however, many are unaware of digital mental health supports available. Efforts to improve navigating access to digital and in-person mental health services are seen as a top priority, highlighting the need to enable seekers, patients, and care partners to find the appropriate support and make decisions on how to best improve their mental health.
- Research Article
2
- 10.3389/fdgth.2024.1449129
- Oct 31, 2024
- Frontiers in digital health
Youth mental health service organizations continue to rapidly broaden their use of virtual care and digital mental health interventions as well as leverage artificial intelligence and other technologies to inform care decisions. However, many of these digital services have failed to alleviate persistent mental health disparities among equity-seeking populations and in some instances have exacerbated them. Transdisciplinary and intersectional knowledge exchange is greatly needed to address structural barriers to digital mental health engagement, develop and evaluate interventions with historically underserved communities, and ultimately promote more accessible, useful, and equitable care. To that end, the Digital, Inclusive, Virtual, and Equitable Research Training in Mental Health Platform (DIVERT), the Maritime Strategy for Patient Oriented Research (SPOR) SUPPORT (Support for People and Patient-Oriented Research and Trials) Unit and IWK Mental Health Program invited researchers, policymakers, interprofessional mental health practitioners, trainees, computer scientists, health system administrators, community leaders and youth advocates to participate in a knowledge exchange workshop. The workshop aimed to (a) highlight local research and innovation in youth-focused digital mental health services; (b) learn more about current policy and practice issues in inclusive digital mental health for youth in Canada, (c) participate in generating action recommendations to address challenges to inclusive, diverse and equitable digital mental health services, and (d) to synthesize cross-sector feedback to inform future training curriculum, policy, strategic planning and to stimulate new lines of patient-oriented research. Eleven challenge themes emerged related to white-colonial normativity, lack of cultural humility, inaccessibility and affordability of participating in the digital world, lack of youth and community involvement, risks of too much digital time in youth's lives, and lack of scientific evidence derived from equity-deserving communities. Nine action recommendations focused on diversifying research and development funding, policy and standards, youth and community led promotion, long-term trust-building and collaboration, and needing to callout and advocate against unsafe digital services and processes. Key policy, training and practice implications are discussed.
- Research Article
30
- 10.1016/j.invent.2022.100544
- May 7, 2022
- Internet Interventions
Exploring the potential of delivering mental health care services using digital technologies in Bangladesh: A qualitative analysis
- Research Article
- 10.21037/jphe-21-ab026
- Dec 1, 2021
- Journal of Public Health and Emergency
Background: The coronavirus disease (COVID-19) pandemic has led to an unprecedented shift to the use of digital mental health technologies. While this presents an opportunity to improve access to care, there is a risk of excluding populations experiencing barriers to digital health access. The APEC Digital Hub for Mental Health (‘the Digital Hub’) and the Research on Mental Health Equity in the Asia Pacific-Digital Research Cluster (REMAP-Digital) have developed a cross-regional collaboration to advance research on digital mental health equity in the Asia Pacific. The objectives of this presentation are: (I) to present the results of a study identifying barriers and opportunities for equitable digital mental health care; and (II) to introduce opportunities for cross-regional collaboration.
- Research Article
10
- 10.2196/25773
- Apr 22, 2021
- Journal of Medical Internet Research
BackgroundAs mental illness continues to affect 1 in 5 individuals, and the need for support has increased during the COVID-19 pandemic, the promise of digital mental health tools remains largely unrealized due to a lack of uptake by patients and providers. Currently, most efforts on supporting the uptake of digital mental health tools remain fragmented across organizations and geography. There is a critical need to synthesize these efforts in order to provide a coordinated strategy of supporting the adoption of digital mental health tools.ObjectiveThe specific aim of this project is to develop a web-based resource document to support the engagement of mental health providers and patients in the use of digital mental health tools.MethodsThe web-based resource was developed using a multimethod approach. A grey literature review was conducted in 2019 to identify relevant toolkits that are available in the public domain. This was supplemented with an environmental scan where individuals with expertise in the development, acquisition, implementation, and evaluation of digital mental health tools were invited to contribute additional tools or documents not identified in the grey literature search. An engagement workshop was held with stakeholders to explore how the resource document should be developed and delivered. These findings were collectively used to develop the final iteration of the resource document.ResultsBased on a gray literature review and environmental scan with 27 experts, 25 resources were identified and included in the resource guide. These resources were developed for patients and providers by organizations from 5 countries. An engagement workshop was held with 14 stakeholders, and barriers related to cultural sensitivity, sustainability, and accessibility of the toolkit were identified. The final iteration of the resource document was developed by the research team using findings from the gray literature review, environmental scan, and engagement workshop. The contents of the 45-page resource guide are directed at mental health care providers, administrators, and patients (inclusive of families and caregivers).ConclusionsThe use of a multimethod approach led to the development of a resource guide that builds on existing evidence on digital mental health tools and was co-designed with stakeholders and end-users. The resource guide is now publicly available online for free and is being promoted through digital health and mental health websites. Future work should explore how this document can be integrated into clinical care delivery and pathways.
- Research Article
- 10.63711/ijdr.net20260102
- Jan 27, 2026
- International Journal of Digital Research
Digital mental health technologies targeting young people have expanded rapidly amid growing concern about youth mental distress and the normalization of digital care. Yet despite being the primary users of such systems, young people have limited influence over how digital mental health is conceptualised, designed and governed. The paper examines digital youth mental health as a sociotechnical field and situates debates on youth agency, expertise and digital governance within contemporary concerns about participation and legitimacy. Drawing on a qualitative documentary analysis of policy frameworks, academic and professional literature, and youth advocacy and civil society materials (n = 86), the study investigates how authority, legitimacy and participation are attributed and contested across institutional domains. The analysis identifies three dominant framings of participation normative rhetoric, managed consultation and emerging epistemic authority and demonstrates how youth involvement is simultaneously invoked, constrained and instrumentalised. These dynamics reflect deeper tensions between safeguarding and autonomy, user engagement and democratic governance, and clinical expertise and lived experience. The paper argues that meaningful participation requires recognising young people as knowledge-holders and redistributing decision-making power within digital mental health design and governance processes. In doing so, the study contributes to sociological understandings of youth agency, digital governance and the politics of mental health care and highlights the need for participatory infrastructures capable of supporting youth co-governance in digital mental health.
- Research Article
18
- 10.1016/j.invent.2021.100397
- May 5, 2021
- Internet Interventions
Crowdsourcing to design a marketing package to promote a WHO digital mental health intervention among Chinese young adults
- Research Article
- 10.47772/ijriss.2025.91100589
- Dec 25, 2025
- International Journal of Research and Innovation in Social Science
Since 2020, mental health concerns have become more severe worldwide, driven by the COVID-19 pandemic, economic instability, and social inequalities. During this period, digital and remote mental health services expanded, offering alternatives and complements to in-person care. This narrative review synthesizes global evidence on mental health trends from 2020 to 2025 and examines how Malaysia has responded, with a focus on digital and remote solutions. It brings together findings on mental disorders, vulnerable populations, suicide and self-harm, and the growing role of loneliness and social isolation, alongside Malaysian evidence on digital initiatives and implementation challenges. Overall, evidence indicates that depression and anxiety increased in the early stages of the pandemic, although patterns varied across regions and groups; healthcare workers, university students, children and adolescents. Children and adults experienced a disproportionate burden, while loneliness and social isolation emerged as important independent risk factors. Digital and remote interventions, including telepsychiatry, mobile applications, and web-based programs, generally produced small to moderate benefits and were well accepted, yet access remained uneven. Malaysian trials of smartphone- and text-based coaching tools, WhatsApp-delivered community support, and online suicide prevention initiatives demonstrated feasibility and promise but also highlighted barriers related to digital literacy, language, regulation, and infrastructure. Governmental and private-sector initiatives, such as telepsychiatry expansion, digital health platforms, and AI-enabled tools, signal a shift towards digital mental health. The review concludes that a coordinated national strategy that integrates community-based care, promotes digital equity, and is supported by robust governance is needed to realize the potential of digital and remote mental health services in Malaysia.
- Research Article
11
- 10.3389/fdgth.2023.1040739
- Mar 22, 2023
- Frontiers in Digital Health
Digital mental health intervention (DMHI) programs offered in schools present a readily-accessible and flexible means for educating, empowering, and supporting adolescents in maintaining a balanced mental health, especially during uncertain and stressful times such as the COVID-19 pandemic. Recent studies indicate that the effectiveness of DMHI programs in improving students’ mental well-being and in preventing from their mental health complications depends on the users’ engagement. This study focuses on identifying the user experience factors that can facilitate user engagement with universal school-based DMHI programs (i.e., the DMHI programs delivered to the students regardless of their mental health risks or conditions). To identify said factors, we sought to gain a deeper understanding of perceptions, opinions, and preferences of actual end-users (i.e., the adolescents) regarding their experiences with both digital and non-digital mental health resources. Specifically, interviews were conducted with two participant groups to uncover the reasons that could lead the adolescents to better engage with school-based DMHI programs, as well as the shortcomings that could prevent that from happening: (a) adolescent users who had either a high or a low level of engagement with universal DMHI programs of a specific school-based digital mental health solution; and (b) adolescents who had voluntarily used non-digital or non-school-based digital mental health resources for purposes other than treatment. Through a thematic analysis of interview data, the most important (or primary) and the additionally desirable (or secondary) factors that could lead to a higher engagement level for school-based DMHI programs were identified. Lastly, using the evidence gathered from our interviews, specific recommendations are proposed that could help in targeting each identified engagement factor and in increasing the likelihood that school-based DMHI programs achieve their desired outcome for high school students.
- Front Matter
- 10.3389/fdgth.2023.1208116
- May 16, 2023
- Frontiers in Digital Health
As mental health plays a pivotal role in achieving global sustainable development goals, mental health care is under more pressure than ever before. Unfortunately, the scarcity of mental health clinicians is expected to persist globally. However, emerging digital technologies are rapidly revolutionizing healthcare. In recent years, there has been a significant increase in both academic and clinical interest in the use of digital technologies to advance mental health in previously unimaginable ways. Indeed, when implemented correctly, digital technologies provide us with fresh insights into the experiences of people living with mental illnesses, enable clinicians to make more informed decisions based on accurate information, and facilitate more personalized delivery of interventions and resources.Nevertheless, the cautionary tale of IBM Watson illustrates the dangers of technology that prioritizes marketing over results. Despite the potential of digital health technologies to improve the access and quality of mental health care, there is little evidence that such innovations can be successfully implemented in real clinical practice as substantial uncertainties remain.This Research Topic aimed to advance knowledge about barriers, facilitators, and solutions for implementing digital mental health innovations in clinical settings, and it has received five submissions. The five insightful articles in this Research Topic, written by 16 influential researchers from the Netherlands and China, along with the excellent work of our experienced editors and peer reviewers from Canada, China, Germany, Iraq, and the United Kingdom, provide opportunities for new discoveries in the discipline in three specific areas: Strategies to overcome barriers in digital mental health Innovations to advance better digital mental health practice Mechanisms for mental health promotion on the InternetIn the first article, authors from the Netherlands, Sofia Bastoni, Lisette van Gemert-Pijnen, Robbert Sanderman, and Anne van Dongen, elaborated on the "Implementation of eMental health technologies for informal caregivers: A multiple case study". They considered informal caregivers as an example and discussed effective ways of dealing with the challenges of digital mental health implementation. It has been suggested that "constructing a business model" and "discussing tool maintenance and long-term hosting in advance" could be possible ways of overcoming barriers in digital mental health.In the second article, authors from China, Sihua Lyu, Xiaopeng Ren, Yihua Du, and Nan Zhao, authored "Detecting depression of Chinese microblog users via text analysis: Combining Linguistic Inquiry Word Count (LIWC) with culture and suicide related lexicons". By using social media data, they proposed training a computational model for predicting depression using a wider range of linguistic features and demonstrated the importance of incorporating culture-related and suicide-related linguistic features into depression model training.In the third article, authors from China, Mengyao Song, and Nan Zhao, explained their work on "Predicting life satisfaction based on the emotion words in self-statement texts". They attempted to establish a computational model for predicting life satisfaction by analyzing emotion-related word frequency in freestyle writing and improved the generalizability of the prediction model.In the fourth article, authors from China, Qun Ye, Ying Huang, Xingcheng Ge, and Xiaolan Song, investigated the effects of an online mindfulness-enhanced course designed to reduce stress in teachers. Their empirical study, "Validation of an online mindfulness-enhanced course for stress reduction in teachers", supported the reliability and validity of developing a brief online course to promote mental health.Finally, authors from China, Jun Zhan, Yue Yang, and Rong Lian, wrote "The relationship between cyberbullying victimization and cyberbullying perpetration: The role of social responsibility", highlighting the role of social responsibility in reducing the harmful effects of cyberbullying, a mental phenomenon in the information era.The articles in this Research Topic provide valuable insights into ways to address the challenges of implementing digital mental health and introduce the potential of a diverse range of digital technologies and empirical findings to aid in promoting mental health. Despite the fact that there is still a long way to go before the full potential of digital mental health can be realized, we would like to express our appreciation to the authors for their contributions to this Research Topic, and we look forward to continuing the dialogue and collaboration on this important topic.
- Research Article
- 10.4038/jssnisd.v3i2.36
- Nov 19, 2025
- Journal of Social Sciences - NISD
Despite rapid AI-adoption in digital health solutions (DMH), South Asia lags, leaving millions of youth without adequate psychological support. The region faces various challenges, such as limited mental health infrastructures, stigma attached to mental health support, and digital connectivity hindering the adoption and scalability of AI-assisted Cognitive Behavior Therapy (CBT) interventions. Mental health professional shortage is alarming (e.g., Sri Lanka 0.52, Pakistan 0.4, India 0.4 per 100,000 population). Low-cost AI-driven solutions promise to revolutionize youth mental health. Singapore’s AI-driven mental health solution, mindline.sg, is making digital therapy widely accessible and discussing how AI can transform youth mental health in South Asia. The objective of this study is to examine Singapore’s successful AI-powered cognitive behavior therapy (CBT) and relevant digital mental health platforms, which can be adapted for South Asian youth. The focus is on understanding effectiveness, accessibility, and policy frameworks to bridge the digital mental health divide in a region. An extensive search was conducted across three databases (PubMed, ScienceDirect, Google Scholar), using Boolean operators, reference screening, and phrase search using terms “youth mental health”, “digital mental health intervention”, “South Asia”, “AI-powered CBT”, and “Singapore digital mental health”. With predefined inclusion and exclusion criteria, studies (review journals, conference proceedings, research papers, policy reports) published between 2020 to 2025, in English with the focus on “Artificial Intelligence and mental health” were added. AI-powered CBT can significantly improve mental health services among South Asian youth. However, challenges such as poor digital literacy, internet inaccessibility, and societal stigma in seeking mental health support are dominating. In contrast, Singapore’s approach suggests that localized, offline-capable AI solutions, culturally adaptive interventions, and stronger policy frameworks could drive AI-driven digital mental health (DMH) transformation in South Asia.
- Research Article
2
- 10.3390/socsci12120679
- Dec 8, 2023
- Social Sciences
Research shows that a large proportion of the world’s population has experience with mental health difficulties, and reliable as well as scalable care is urgently needed. Digital mental health seems to be an obvious solution to provide the better delivery of care but also the delivery of better care. With an imagined future of real-time information sharing, improved diagnosis and monitoring of mental health conditions, and remote care, supported by advances in artificial intelligence, many tech companies have emerged over the last three decades to plug the treatment gap and provide services. The evidence base seems compelling: some online treatments have the capability to treat individuals quite successfully. However, the introduction, utilisation, and expansion of digital mental health technologies have not always focused on public health only. Using a surveillance capitalism perspective, this paper approaches the democratisation–privatisation dichotomy in digital mental health with a critical lens. In particular, the paper details how (commercially valuable) mental health data are extracted, “shared”, and claimed as an asset by big tech companies. Reviewing the terms, conditions, and practices of ten popular mental health apps, the paper polemically argues that mental digital health cannot unlock real value for society—better treatment, good quality care, and efficient delivery—if power, politics, and profits remain in the hands of big tech companies. To conclude, the paper draws attention to contemporary discourses that seek to promote democracy and public value for digital mental health apps, technologies, and solutions.
- Research Article
17
- 10.1038/s41746-023-00756-4
- Jan 26, 2023
- NPJ Digital Medicine
Postpartum mental health conditions are a public health concern, affecting a large number of reproductive-age women and their families. Postpartum depression alone affects at least 14% of new mothers and their families. However, very little has been written about how advances in digital mental health can benefit women in the postpartum period, or how those advances may poorly serve this vulnerable population. This manuscript takes a high-level view of the advances in different areas of digital mental health, including telehealth, apps, and digital phenotyping. In this comment, we explore ways in which digital interventions for postpartum mental health may help with connection to treatment, accessibility, agency, and ease of access. We also note particular concerns for how digital postpartum mental health may encounter issues of low-quality resources, ethical considerations, and equity considerations. We provide suggestions for how to leverage the promise and avoid the pitfalls of digital mental health for postpartum women.