Abstract
This chapter provides an overview of human service consumer education (HSCE). HSCE is an educative service, it is apt to model its processes upon those currently dominant in education, and thus, to recapitulate every problem, from philosophical to functional, embodied in educational systems. The reason HSCE seems so greatly needed is not only because human services consumption has been growing so rapidly, but because each major human service might be seen to provide massive disservice along with its goods. Compared to the consumers of goods, human service consumers have even less preparation or opportunity to make informed, critical decisions about what they buy and why, how it works, and what it does for/to them. The average human service market is a state-licensed monopoly with little price competition and few procedural alternatives. Human service is an integral transaction—if still a product, then one so intimately coproduced as to make the usual distinctions of producer/consumer and provider/client quite misleading.
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