Abstract
For a food business operation to be effective and consistent in its production and supply it requires absolute clarity on the expectations placed upon it to assure food safety, quality and legality. These requirements are typically set by a range of stakeholders including the business itself, its customers, certification schemes and legislative/enforcement bodies. Consequently, the business needs its technical team to have the capacity to engage with all such stakeholders in order to form the definitive list of systems, procedures and practices required; to implement these within the operation; monitor them on an ongoing basis to assure compliance; and to update them as and when required.
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