Abstract
Purpose – This paper aims to test the 100‐days rapid change model for African public water utilities.Design/methodology/approach – A case study is conducted of three 100‐days rapid change programs in public water utilities in Uganda, Tanzania and Zambia.Findings – The study finds that the 100‐days rapid change model is partly applicable to the African public water sector, given the right conditions.Practical implications – The findings compose a motive and guidance for policy makers and public sector managers in developing countries to undertake 100‐days rapid change programs.Originality/value – To date, no research is available on 100‐days rapid change programs in public water utilities from developing countries.
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