비상대비업무담당자가 지각하는 조직배타주의(ostracism)가 조직몰입에 미치는 영향에 관한 연구

Abstract

This study is an empirical study of emergency preparedness officers and aims to clarify the effect of ostracism perceived by emergency preparedness officers who are experts in performing tasks other than the original purpose of the organization, such as disaster management, emergency preparedness, on organizational commitment through organizational silence. For this purpose, an online survey was conducted through the Google survey app using a structured questionnaire, and statistical significance was verified. The findings of the study are as follows: First, emergency preparedness officers perceived ostracism regardless of the intention and deliberate consciousness of other members as heterogeneous members in terms of humans, work, and network aspects in their respective organizations. Their organizational commitment was lower when they perceived ostracism. Second, their organizational commitment also decreased when they had organizational silence and did not mention anything about the improvements and problems of their duties and chose to keep their opinions to themselves. Third, perceived ostracism had a negative (-) relationship with organizational silence and organizational commitment. Organizational silence had partial mediating effects on the relationship between ostracism and organizational commitment.