Abstract
Among the factors affecting the level of digitalization and information security of public services in the Russian Federation, the training level of civil servants in this area has a special place. The object of this paper is the activities of government agencies on the assessment and development of information security competencies of civil servants. The authors apply a competencybased approach to determine the effectiveness of information security in government agencies and focus on monitoring the state of work on assessing and developing competencies in the field of information security of civil servants. The purpose of the study is to develop tools and methods for monitoring the effectiveness of personnel to ensure information security in public services. The methodological base of the study includes the analysis of the regulatory framework, scientific literature in the field of the best domestic and foreign practices, data obtained on the basis of surveys of government representatives. The research results: indicators and methods for assessing the maturity of the work of state bodies on the assessment and development of competencies in the field of information security of civil servants are proposed; the findings of the study on information security level in a number of instances are presented, the most frequent incidents related to ensuring information security by civil servants are given, the relationship between the maturity of information security processes and the level of competence of civil servants in this area is shown. The results of the study may be used in the activities of HR and IT-services, information security divisions of public services, as well as by federal and regional authorities responsible for the development and implementation of state policy in legal regulation on information security in the public civil service. Provided the information security is one of the basic qualification requirements, the prospect of solving problems in this area is seen in the automation of monitoring processes based on the federal unified information system for personnel management of the civil service of Russia.
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