Abstract
In these days, mobile technology such as smart phone and GPS have an effect on business processes of many companies especially a transportation company. The purpose of this paper is to present the development processes of real time vehicles tracking and intelligent TMS (Transportation Management System) using smart phone applications. The objective of this study is two-fold. The first is to redesign business process of the transportation company. Using BPR (business process re-engineering), we analyze current processes to find opportunities for improvement redefining processes after adopting mobile technology precisely. The second is to develop the real time vehicles tracking and intelligent TMS. Proposed system consists of four parts : (1) intelligent TMS(web system) (2) real time vehicle tracking application for TMS (3) real time tracking application for customer (4) salesman supporting application. Developed system was tested at the transportation company and was found to be an useful system.
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