Abstract

Health care is one of the key spheres in the society life so the health indicators and life expectancy of the population depend on its state and smooth functioning. At the moment, the system of medical care is undergoing significant changes, what raises challenges associated not only with the quantitative characteristics of the health care sector and the availability of medical care to the population, but also with the difficulties of social interaction in medicine. The article considers the main directions of reforms in inpatient and outpatient (primary) health care, as well as the assessments and opinions of Russians regarding the quality and availability of medical care at the present stage and in the medium term. Attention was paid to the events of 2020, which demonstrated the inconsistency of some management decisions in the context of health care reforms and influenced the public’s opinion about Russian health care. The analysis revealed dysfunctional features that negatively affect the professional activities of doctors, the quality of care and patient satisfaction.

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