Abstract

Most of the existing assessments of the quality of passenger transportation by road have two significant drawbacks. On the one hand, existing quality assessments require the collection of a large amount of data. This is due to high labor intensity and significant time costs. On the other hand, the existing quality assessments do not take into account the interests of all parties involved in the organization, implementation and use of the passenger transportation system. In this regard, it is proposed to use a comprehensive indicator for assessing the quality of passenger transportation. The proposed quality assessment takes into account the interests of all parties and is characterized by low labor intensity.

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