항공사 객실승무원의 직업전문성이 정신건강에 미치는 영향에 관한 연구

Abstract

This study analyzed the effects of vocational expertise perceived by flight attendants on career aspirations, mental health, psychological well-being, and job satisfaction and to verify the moderating effect of education and training transfer on the relationship between vocational expertise and career aspirations. It was established and empirical studies were conducted. In order to achieve the purpose of the study, a survey was conducted by limiting the sample to male and female cabin attendants who had worked for at least one year at the domestic airline, K Airlines. As a result of the empirical analysis, the occupational professionalism attributes that have the strongest influence on career aspirations appeared as a form of vocational calling, and was confirmed that occupational professionalism had a significant influence on career aspiration in the order of conformity and public service belief. Based on the results, we will seek ways to strengthen career aspirations and present practical implications for efficient human resource management at the corporate level.