요양보호사의 역할 스트레스가 이직의도에 미치는 영향에 관한 연구

Abstract

This study focuses on empirically investigating the effect of role stress of caregivers on job satisfaction and turnover intention. In order to achieve this research purpose, this study comprehensively reviewed domestic and foreign previous studies on role stress, job satisfaction, and turnover intention. hypotheses and research models were established. The results of this study are as follows. First, it was found that role stress had a negative (-) effect on job satisfaction. It can be seen that the higher the role stress, the lower the job satisfaction. Second, job satisfaction was found to have a negative (-) effect on turnover intention. It can be seen that the higher the job satisfaction, the lower the turnover intention. As a result of the study, it was found that the less role conflict, role ambiguity, and role overload, which are components of role stress, the higher the job satisfaction of caregivers, and the higher the job satisfaction, the lower the turnover intention. Therefore, it is more important than anything else to reduce the role stress of caregivers working in elderly medical welfare facilities and to increase job satisfaction of caregivers. To this end, it is necessary to develop a standard manual that can reduce role conflict, role ambiguity, and role overload of caregivers.