Abstract
Purpose This study aimed to investigate the mediating effect of communication and the moderated mediating effect of the role of human resource (HR) in the relationship between external-oriented organizational culture and burnout. Methods We analyzed the responses of 10,005 employees from the 2017 human capital corporate panel (HCCP) dataset with SPSS PROCESS macro. Results (1)The moderating effect of the role of HR was significant. (2)Communication partially mediated the relationship between innovative-oriented culture and burnout and fully meditated the relationship of task-oriented culture and burnout. (3)The moderated mediating effect of the role of HR was significant. Conclusion Based on the findings, the present study discussed implications on the relationship between organizational culture and burnout according to the role of HR effect.
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