КОМУНИКАТИВНА КОМПЕТЕНТНІСТЬ ЯК ФАКТОР УСПЕХ АДАПТАЦІЇ НАЧАЛЬНИКІВ ВАРТ ОПЕРАТИВНО-РЯТУВАЛЬНОЇ СЛУЖБИ

Abstract

Introduction. The article considers the problem of professional communicative competence as a key to successful adaptation of rescue service watch commanders of the State Emergency Service of Ukraine. The author proves the significance of the study explaining it by the fact that they get the information on functioning of life support facilities, activities of the staff, emergency and its consequences in the process of communication.Purpose. The purpose of the research is to identify the psychological features of the development of communicative competence as a condition of adaptive behavior of watch commanders at the State Emergency Service of Ukraine.Methods. The following research methods have been used in the study:theoretical (analysis of research literature, which regulates communicative competence in the conditions of adaptive behavior of watch commanders at the State Emergency Service of Ukraine; generalization of the obtained information;empirical (observation, questioning, testing).Originality. The analysis of numerous research papers proves that psychological conditions for the development of watch commanders’ communicative competence at the institutions of higher education of the State Emergency Service of Ukraine have been insufficiently investigated. Thus, a special socio-psychological study of the conditions and peculiarities of the communicative competence development of the future watch commanders becomes relevant.Conclusion. The author concludes that communication is the transfer of information from one person to the other in the process of activity. If communication is poorly organized, decisions may be flawed and employees may misunderstand what the leader wants them to do, and people’s relationships may get worse. It means that effective performance and successful problem solving depends on successful communication. Thus, communicative competence is a complex integral characteristic of the watch commander’s personality. Communicative competence is not only knowledge and skills, but also the willingness to apply them adequately and effectively in direct professional activity. Communicative competence is normative in nature, includes the rules and patterns of communicative behavior in the society. It is understood as a personal characteristic, which reflects the way a watch commander performs professional tasks and the attitude to the profession, to himself/herself and the type of interaction with other people.