استخدام تقنيات الذكاء الاصطناعي لتعزيز إدارة المخاطر في القطاع المصرفي بالمملكة العربية السعودية "بالتطبيق على مصرف الراجحي"

Abstract

The research aimed to shed light on the impact of using artificial intelligence techniques to enhance risk management in the banking sector in the Kingdom of Saudi Arabia, with an application to Al Rajhi Bank, by clarifying the dimensions of artificial intelligence techniques, in addition to revealing the impact of artificial intelligence techniques in their dimensions on risk management. The researcher relied on the descriptive analytical approach in order to achieve the objectives of the study, as he used the questionnaire as a tool for collecting information, as this research was applied to a study community represented by employees and managers of Al Rajhi Bank, as the research sample consisted of a random sample of (196) individuals, and to analyze this information, the statistical analysis program (SPSS) was used. This research has reached a set of important results, the most prominent of which is that artificial intelligence technologies have an impact on risk management, and there is an influential role for each of the devices and software, effectiveness, knowledge and reasoning individually on risk management, and there is an influential role for artificial intelligence technologies on credit risks, market risks, and operational risks individually. The researcher recommended providing training programs for employees on the use of artificial intelligence tools in risk management, the necessity of investing in research and development of artificial intelligence applications in the banking field, and amending policies and procedures based on the results extracted from artificial intelligence applications.